Bridal Gown Shopping Rules
Can I speak plainly?
Many bridal salons are not your friend. They are a business and therefore have to make a profit to stay in business. Selling you a dress that makes your special day a success is wonderful and icing on the cake, but the goal is still to sell you a dress even if it's less than you dreamed of. They don't have much reason to think you will be a repeat customer. Even with the divorce rate near 50% and the old idea of "you're only going to do this once" loosing its popularity, the chances of you returning to a bridal store as a repeat customer are slim. Most ladies who do decide to walk down the aisle a second time do not do it in the grand fashion that needs a bridal salon's services.
So, what incentive does a bridal salon have to give good service? Reputation is a biggie. If you had a great experience, you may recommend the store to a friend when they are planning a wedding. I have had the privilege of working with several excellent Bridal Salons that deserve gold stars for their efforts to make every bride that comes through their door feel special and get her the gown of her dreams. But I have been so very disturbed over the years of hearing stories from my customers of how they were treated in some salons and several experiences of my own working with and for several places that I just have to speak out, even though it often gets me in hot water with.
Most Salons will do their best to give you a wonderful experience hoping for a good review or better - - - you recommend them to a friend. It's important to remember the old adage, “The buyer beware". We, as consumers, must look after ourselves in any retail situation. And this goes doubly when you are a bride. You are usually young and rather inexperienced with formal wear as with the other aspects of wedding planning. So, on this page you will find an explanation of Bridal Store Policies and then some rules I think are worth thinking about when you set out at the task of shopping for the most important garment of your life thus far.
Please do not be upset at my lack of political correctness on this page and others. I don't mean to pore cold water on your dreams. I only seek to give you information so you can make a better choice in a gown and avoid wasting your money on a pipe dream instead of a real dream gown that will be right for you.
Most Salons will do their best to give you a wonderful experience hoping for a good review or better - - - you recommend them to a friend. It's important to remember the old adage, “The buyer beware". We, as consumers, must look after ourselves in any retail situation. And this goes doubly when you are a bride. You are usually young and rather inexperienced with formal wear as with the other aspects of wedding planning. So, on this page you will find an explanation of Bridal Store Policies and then some rules I think are worth thinking about when you set out at the task of shopping for the most important garment of your life thus far.
Please do not be upset at my lack of political correctness on this page and others. I don't mean to pore cold water on your dreams. I only seek to give you information so you can make a better choice in a gown and avoid wasting your money on a pipe dream instead of a real dream gown that will be right for you.
Bridal Store Policies and what you need to know
#1. We Never say "No" to a Bride wanting to have alterations done in-shop.
Reason for Policy:
Many Salons want to assure a bride that no matter how busy their store gets, her needs will be taken care of.
My Objection to Policy:
This policy sounds great on the surface but could have disastrous results. During the height of bridal season (May and June) the alteration department of any salon is putting in long hours working on the meticulous needs of these special gowns. They get very stressed out. The fatigue and eye strain gets hard to deal with. Sixty to eighty hour work weeks are not uncommon. Now, any decent seamstress can do a good job hemming a simple pair of blue jeans while stressed out -BUT just think of what type of mistakes can be made when any normally skilled worker is put under such stress.
My Policy:
I take on only as much work as I can do for the hours I can be efficient in any given week. When I am booked up, I don't agree to "squeeze in" any more customers. It's just not fair for the ones already on my books. Yes, it means less money for me, but isn't it more important for the bride to have a quality, unstressed seamstress working on her precious gown? I know a few very good alteration specialist who I can recommend to these customers. I do not refer customers to any sewing specialist that I might know is in the area, if I have not ever seen any of her work.
I was told about this policy from a store I was interviewing with for the manager position for their Alteration department. It was a huge bridal and formal wear store that I thought had a good reputation so I was considering joining their team because I love working with brides and this opportunity gave me more brides to help. But sadly, they would not allow me to make referrals outside of the store even to well qualified seamstresses. Instead they wanted me, in times of over-booking, to, "just hire someone". Not only did they think it a good thing to have stressed out workers, but unskilled ones were OK too. Very scary situation that I refused to take advantage of.
Many Salons want to assure a bride that no matter how busy their store gets, her needs will be taken care of.
My Objection to Policy:
This policy sounds great on the surface but could have disastrous results. During the height of bridal season (May and June) the alteration department of any salon is putting in long hours working on the meticulous needs of these special gowns. They get very stressed out. The fatigue and eye strain gets hard to deal with. Sixty to eighty hour work weeks are not uncommon. Now, any decent seamstress can do a good job hemming a simple pair of blue jeans while stressed out -BUT just think of what type of mistakes can be made when any normally skilled worker is put under such stress.
My Policy:
I take on only as much work as I can do for the hours I can be efficient in any given week. When I am booked up, I don't agree to "squeeze in" any more customers. It's just not fair for the ones already on my books. Yes, it means less money for me, but isn't it more important for the bride to have a quality, unstressed seamstress working on her precious gown? I know a few very good alteration specialist who I can recommend to these customers. I do not refer customers to any sewing specialist that I might know is in the area, if I have not ever seen any of her work.
I was told about this policy from a store I was interviewing with for the manager position for their Alteration department. It was a huge bridal and formal wear store that I thought had a good reputation so I was considering joining their team because I love working with brides and this opportunity gave me more brides to help. But sadly, they would not allow me to make referrals outside of the store even to well qualified seamstresses. Instead they wanted me, in times of over-booking, to, "just hire someone". Not only did they think it a good thing to have stressed out workers, but unskilled ones were OK too. Very scary situation that I refused to take advantage of.
#2. We Do Not Do Refunds, All Sales Final
Reason for Policy:
Weddings get canceled for many reasons. Few salons are interested in making sales that have a high risk of returning just because a fiancé got cold feet, mainly because they usually can not resell these dresses at full price.
My Objection to Policy:
There are legitimate reasons why a bridal salon should be willing to bend this policy but most will not. They might even say that they have no choice which is simply not so. They made the rule, they can break it. Even if it was found out that the sales person was dead wrong when she told you that your gown could be altered to fit, after you find out it can not, they will not refund you the money. This is just wrong.
Again, because these stores have no reason to assume you will ever return to shop there again, they have no obligation to give what other retailers would call minimal customer service. One store told me flat out in my job interview that their goal was fast customer turnaround, NOT spending inordinate amounts of time with any one customer's issue. I find this attitude distasteful. Bride's need time to make those all important decisions. A lot is at stake. Salons that do not understand the special need of brides need to get out of the business, in my opinion.
My Policy:
I don't sell dresses, so I don't have a refund policy, but I think Salons should at least be willing to refund the garment price if it is found out that alterations would not make it better, or if they just simply could not be done. If I alter a gown and the wedding gets canceled, I will work with my bride on my fee and come up with a reasonable answer for her expense with me. I have, at times, forgiven her what she owes me.
Weddings get canceled for many reasons. Few salons are interested in making sales that have a high risk of returning just because a fiancé got cold feet, mainly because they usually can not resell these dresses at full price.
My Objection to Policy:
There are legitimate reasons why a bridal salon should be willing to bend this policy but most will not. They might even say that they have no choice which is simply not so. They made the rule, they can break it. Even if it was found out that the sales person was dead wrong when she told you that your gown could be altered to fit, after you find out it can not, they will not refund you the money. This is just wrong.
Again, because these stores have no reason to assume you will ever return to shop there again, they have no obligation to give what other retailers would call minimal customer service. One store told me flat out in my job interview that their goal was fast customer turnaround, NOT spending inordinate amounts of time with any one customer's issue. I find this attitude distasteful. Bride's need time to make those all important decisions. A lot is at stake. Salons that do not understand the special need of brides need to get out of the business, in my opinion.
My Policy:
I don't sell dresses, so I don't have a refund policy, but I think Salons should at least be willing to refund the garment price if it is found out that alterations would not make it better, or if they just simply could not be done. If I alter a gown and the wedding gets canceled, I will work with my bride on my fee and come up with a reasonable answer for her expense with me. I have, at times, forgiven her what she owes me.
#3. We Maintain Uniform Alteration Procedures
Reason for Policy:
The growth in the bridal salon business has made it possible for chain stores to become fashionable. As the chain adds more stores to its family they start to think that routine alteration procedure and policy is a good thing. One store told me that they wanted every dress to have their hemming procedures the same way for uniformity in understanding between the fitter and the person doing the sewing. And so that any worker could go from one store to another and understand what is to be done for any dress they are given to work on.
My Objection to Policy:
Another Policy that sounds good on the surface. And yes, it would be convenient for a worker to move to another store in times of need and find familiar procedures - BUT, no 2 gowns are alike and no 2 brides are alike. You can't just put wedding gowns into cookie cutter categories. Whatever a gown needs to fit the individual needs of the figure of it's bride is what has to be done, whether it fits into someone's set procedure or not. Clothing alteration is just as much Art as it is Science in this respect.
My Policy:
There are some things that are common to every bridal gown, but most are not, so I do my best to stay flexible and keep an open mind about what each bride needs. For instance, there are 3 different ways I pin a hem depending on the needs of the gown - where the decoration is, if it is best for the gown that the hem to be done at the waist or the bottom, how many layers of fabric there are, etc.
I pledge to do whatever it takes to get that gown right within the capability of the gown. That means that I can only work with the variables the gown allows. If a bride bought a gown 2 sizes too small and the seams are trimmed underneath so that there is no fabric to make room for her needs, than she might end up buying another gown. Having said that, there is much that can be done to camouflage alterations like this. It takes a little creativity on the seamstress's part and a bit of understanding for the bride, but things can be done if a bride is amenable to going outside her initial vision of her perfect gown and accept some creative design changes.
The growth in the bridal salon business has made it possible for chain stores to become fashionable. As the chain adds more stores to its family they start to think that routine alteration procedure and policy is a good thing. One store told me that they wanted every dress to have their hemming procedures the same way for uniformity in understanding between the fitter and the person doing the sewing. And so that any worker could go from one store to another and understand what is to be done for any dress they are given to work on.
My Objection to Policy:
Another Policy that sounds good on the surface. And yes, it would be convenient for a worker to move to another store in times of need and find familiar procedures - BUT, no 2 gowns are alike and no 2 brides are alike. You can't just put wedding gowns into cookie cutter categories. Whatever a gown needs to fit the individual needs of the figure of it's bride is what has to be done, whether it fits into someone's set procedure or not. Clothing alteration is just as much Art as it is Science in this respect.
My Policy:
There are some things that are common to every bridal gown, but most are not, so I do my best to stay flexible and keep an open mind about what each bride needs. For instance, there are 3 different ways I pin a hem depending on the needs of the gown - where the decoration is, if it is best for the gown that the hem to be done at the waist or the bottom, how many layers of fabric there are, etc.
I pledge to do whatever it takes to get that gown right within the capability of the gown. That means that I can only work with the variables the gown allows. If a bride bought a gown 2 sizes too small and the seams are trimmed underneath so that there is no fabric to make room for her needs, than she might end up buying another gown. Having said that, there is much that can be done to camouflage alterations like this. It takes a little creativity on the seamstress's part and a bit of understanding for the bride, but things can be done if a bride is amenable to going outside her initial vision of her perfect gown and accept some creative design changes.
#4. Our Main Goal is the Selling of Dresses. We are not a Full Service Salon
This is going to sound harsh but in all too many situations it's the norm. A salesperson is motivated to sell you a dress. It's her job. She does not have to care how you look in it or if you can truly afford the price. The best bridal salespeople do care and make you feel like they are truly doing their best to help you find the gown that is right for you, not simply a gown they can sell you. But all too many just want to make sales and get on to the next customer.
Most Salespeople are paid by commission. That means the more dresses they sell the more they get paid. They don't get rated by customer satisfaction. In some bridal stores the salespeople are paid on a graduating scale. This means the pricier the gown you buy the more money your salesperson makes.
Sadly, the majority of salespersons know nothing about dress construction. But be sure that she is going to do everything in her persuasive power to convince you that the dress you like can be altered to fit you perfectly and make you look more beautiful than Cinderella. This is not just a quirk of the bridal industry. Any store you enter will have sales staff that are paid by the sales they make. It's just the way retail works. But in the bridal stores where you are not allowed the luxury of returning a gown that cannot be altered or is more expensive than you can budget for, it is very important that you make your choice carefully. Simply listening to a salesperson’s advice may cause you problems later.
I can't tell you strongly enough how heartbreaking a time you will have if your newly acquired "dream gown" ends up being a nightmare to alter - or worse, an impossible situation. Like I've said before, these stores usually have a no refund policy - AND they mean every word of it! It's your tough luck if the dress cannot be altered, even if the sale's lady said it could be. I have tried to help clients negotiate with stores for return or refund before to no avail. Their policies are strong. You need to take it upon yourself to be responsible for your choice of gown and be very sure it is right before you pay for it.
9 Rules for Successful Bridal Gown Shopping
#1. A gown that looks good in a magazine picture does not mean it will look good on you.
You probably know this, but do you really want to follow it? Falling in love with a picture in a magazine may be a big mistake. Let me try to get you to see it another way - It's not the dress that will make you beautiful on your special day. It's you. Don't fall into the trap of thinking a dress can hide any flaws in your figure. It can help a great deal, but your emphasis should not be on the dress but on the person in the dress. Look for a dress that flatters your good figure points but does not try to overpower your bad points with too much lace, frills, etc. It's so easy to buy a dress that wears you. Which would you rather hear your friends and family say, "Gee, what a gorgeous dress" or "Gee, what a beautiful Bride"?
#2. Sales people want to make sales.
This is going to sound harsh but in all too many situations it's the norm. A salesperson is motivated to sell you a dress. It's her job. She does not have to care how you look in it or if you can truly afford the price. The best bridal salespeople do care and make you feel like they are truly doing their best to help you find the gown that is right for you, not simply a gown they can sell you. But all too many just want to make sales and get on to the next customer.
Most Salespeople are paid by commission. That means the more dresses they sell the more they get paid. They don't get rated by customer satisfaction. In some bridal stores the salespeople are paid on a graduating scale. This means the pricier the gown you buy the more money your salesperson makes.
Sadly, the majority of salespersons know nothing about dress construction. But be sure that she is going to do everything in her persuasive power to convince you that the dress you like can be altered to fit you perfectly and make you look more beautiful than Cinderella. This is not just a quirk of the bridal industry. Any store you enter will have sales staff that are paid by the sales they make. It's just the way retail works. But in the bridal stores where you are not allowed the luxury of returning a gown that cannot be altered or is more expensive than you can budget for, it is very important that you make your choice carefully. Simply listening to a salesperson’s advice may cause you problems later.
I can't tell you strongly enough how heartbreaking a time you will have if your newly acquired "dream gown" ends up being a nightmare to alter - or worse, an impossible situation. Like I've said before, these stores usually have a no refund policy - AND they mean every word of it! It's your tough luck if the dress cannot be altered, even if the sale's lady said it could be. I have tried to help clients negotiate with stores for return or refund before to no avail. Their policies are strong. You need to take it upon yourself to be responsible for your choice of gown and be very sure it is right before you pay for it.
#3. If the gown is "on sale" there is probably something wrong with it.
Usually, it's that no one liked it enough to buy it, but it may also be that there is some construction flaw that is not quickly noticeable. Is it worth it to find out that the flaw you didn't notice turned up in full blazing clarity in your wedding pictures? Just remember that because it's "on sale" does not mean it's a bargain.
#4. Never buy a dress that is over one size too small and avoid buying a dress that is over one size too big.
Salespeople will tell you that any dress can be altered. As you stand there in a dress that cannot be zipped up the back because it is 6" too small a salesperson will assure you that pieces can be taken off the bottom to be put in the seams to make the dress fit. Though this is usually true that same salesperson will not tell you that it will also either look very odd or simply awful after the alteration is made - AND it will cost you lots of money to have done. I have done this alteration procedure several times, mostly on gowns that belonged to the bride's mother and passed down for the daughter to wear. In this case you do some odd things to get the gown to fit. But I don't recommend doing these types of things on a new gown. It's not usually good for the structural integrity of the gown and it's better on your nerves to simply pick another gown. AND anything that makes it easier on a bride’s nerves; I am all for.
The perfect fitting wedding gown is a very rare thing. In my 40 plus years of working on bridal garments I have seen only a hand full of gowns that needed nothing adjusted, not even a hem. The trick to getting a great fitting gown does start with the best fit you can get off the rack or ordered carefully. And the rule of thumb is, "It is easier to take something in than it is to let out". And quite often it is impossible to let something out. It depends on how much fabric is in the seam allowance and if it has been clipped to smooth out curves or not. That's when adding pieces becomes necessary.
The final decisions are always up to you BUT let me give you my best advice. Do not let yourself be talked into buying a dress that needs more alterations than you feel comfortable with or that your budget can handle. It's best for the structural integrity of the gown and your nerves to have the least amount of altering as possible - AND that's coming from someone who makes a living altering.
#4a Do not diet to make yourself smaller than the gown you just ordered.
This is an extension of rule #4. If you diet and make your body over 2 sizes smaller than the gown you ordered, alterations will be costly to make the gown fit your smaller body and you may lose design elements of the gown that you won't like losing.
I fail to understand why any bride HAS TO diet in the first place. Your groom fell in love with you the way you are. If you think you must change yourself for the wedding day, then you need to re-evaluate the reasons you are getting married. AND if you are feeling the need to send me an angry email scolding me for this opinion then you are only proving my point correct. If you think you must have a perfect body for your perfect wedding day then you are in for a very sad married life. Nothing in this human experience is perfect. Neither are you or your groom. You must be yourself! It’s very important to present the person you are to your future spouse for the wedding ceremony. If you can't be who you are, are you going to turn into someone else just because you're getting married?
I get emails from brides almost daily, asking how to plan for their dieting in ordering/buying their wedding gowns. My answer is always - Don't diet! If you have been dieting before you shop for your gown it is best that you stop once the gown is ordered and go on a maintenance plan to keep your body shape the same as it was measured for the size of the gown. This will save you costly alterations and the great stress of dieting while dealing with the multitude of things that must be dealt with in planning a wedding. This is supposed to be a happy time. Adding the stress of dieting does not make sense to me. If you can't make your way through this time with joy, then your marriage is in danger from the start.
I have a rule that brides who are dieting must stop once they have their first fitting with me. If they refuse, then I do not agree to make their gown alterations. I do not want the stress of doing the alterations twice should the bride's body shrink more than I have pinned the gown in the first place, and what customer wants to pay twice? It is not right for the other brides I want to do good work for, to have one bride stressing me more than necessary. I do not keep Bridezillas in my service. If you are overly stressing me then you can find another alteration lady to bother. I want to do my best work for each bride in my service unstressed by one bad attitude bride who is not ready for marriage.
Now, all that said - it is a good thing for a female to care enough about herself to want to improve her body and become a healthier person. Dieting may be part of this, but it is not a good idea to do it while planning a wedding. If you are doing this for the good reason of your own self-esteem, do it before or after the wedding.
#5. Just because a bridal consultant takes your measurements does not mean the dress is being made to those exact measurements.
If you are not buying a gown off the rack your sales associate will measure you to determine what size you need to order. This does not mean the dress is going to be sewn to your exact measurements. Many a bride has been surprised and even dismayed to find that her newly arrived gown does not fit her perfectly. "But they took my measurements?" is usually a common reply.
You need to understand the difference between "Special Order " and "Custom Made". In Custom Made, a garment is cut and sewn to a specific set of client measurements and should fit well when finished. In contrast, a Special-Order garment is chosen carefully using size charts to determine the best size to order that will make alterations minimal, but it usually does not eliminate the need for them. Few retail bridal salons can offer Custom Made gowns. It is a very expensive undertaking that few customers can handle. Special Ordering is sometimes tricky because the various companies have varying sizing charts and when you add the fact that no two brides have exactly the same body, you can start to understand why alterations are a necessary part of the gown selection process.
When your sales associate selects a size for your gown, she is looking at many factors. One of the most important is your figure proportions. Since it is always better to take a large area in, then let a small one out. Your associate is going to select a size determined by your largest proportion for the size category you best fit into. This means that if you have a large bustline in proportion to your waist and hips, she will select the size to best fit your bust and you will need alterations in the waist and hip areas to make them fit to your measurements. In contrast, a small-busted bride will have to select a size according to her hip measurement. Alterations may be needed in the bust area, or as many brides choose, padding can be cleverly added to enhance the figure to fit the gown.
Salespeople will tell you that any dress can be altered. As you stand there in a dress that cannot be zipped up the back because it is 6" too small a salesperson will assure you that pieces can be taken off the bottom to be put in the seams to make the dress fit. Though this is usually true that same salesperson will not tell you that it will also either look very odd or simply awful after the alteration is made - AND it will cost you lots of money to have done. I have done this alteration procedure several times, mostly on gowns that belonged to the bride's mother and passed down for the daughter to wear. In this case you do some odd things to get the gown to fit. But I don't recommend doing these types of things on a new gown. It's not usually good for the structural integrity of the gown and it's better on your nerves to simply pick another gown. AND anything that makes it easier on a bride’s nerves; I am all for.
The perfect fitting wedding gown is a very rare thing. In my 40 plus years of working on bridal garments I have seen only a hand full of gowns that needed nothing adjusted, not even a hem. The trick to getting a great fitting gown does start with the best fit you can get off the rack or ordered carefully. And the rule of thumb is, "It is easier to take something in than it is to let out". And quite often it is impossible to let something out. It depends on how much fabric is in the seam allowance and if it has been clipped to smooth out curves or not. That's when adding pieces becomes necessary.
The final decisions are always up to you BUT let me give you my best advice. Do not let yourself be talked into buying a dress that needs more alterations than you feel comfortable with or that your budget can handle. It's best for the structural integrity of the gown and your nerves to have the least amount of altering as possible - AND that's coming from someone who makes a living altering.
#6 Doublecheck Everything.
Whether buying a gown off the rack or ordering one, examine it VERY carefully before paying for it or accepting delivery and taking it out of the store. If you find a flaw after you get the gown home, the store is under no obligation to fix it. They do not have to give you any compensation either. "All sales are final" is very true in the bridal industry.
a) Check for fit - If you have ordered this gown with measurements taken by the store attendant, the fit should be close to good. It is not usually perfect. Though they took your measurements, the gown was not custom made to them. The measurements were taken to compare them to a chart of sizes for the gown. The store associate picks a size that will give the closest fit for you, but alterations are usually necessary to fine tune the fit.
For some figure types there may need to be extensive alteration. This happens when one measurement is very large or small in comparison to the others. The gown's size is selected by the largest body measurement. If a lady has a hip measurement of 42" and a bust of 34", the dress will be ordered by the hip measurement, and the bust area will need tightening.
b) Check for flaws - If you wait to examine the gown when you get home and find a tear in the fabric that happened in the shipping process, it is your problem to fix. The store does not have to help you. Some will, but most will not. They have your money and don't have to do anything for you. I don't mean to sound cynical, but I do want to forewarn you. The system is harsh, but it can be worked with if you take the precautions to educate yourself and be prepared when difficulties arise.
c) Check for alteration elements - If you are buying a gown off the rack that is a little too tight, and you have no choice to get a larger size, check the seams for let-out space. If the seams are trimmed close or clipped for better shaping around curves, then it cannot be let out. It is better that you find another gown than go through the heartache of finding out that the one you bought and cannot return is not able to be altered.
If the gown will need taking in check the sides seams for design elements that may be lost. Most designers will position lace and beading away from alteration points like side seams, but often these get taken in the seams when they are sewn. Some laces can be removed before the seams are taken in and replaced over the alteration, but this too has its drawbacks. Beads may fall off in the moving process and create a costly situation to replace. You can examine the gown carefully to see if the beads were sewn to the lace first, then the lace to the gown. In this case the beads will not fall off, and the lace can be more easily replaced after the alteration.
Taking along a trusted friend or family member who sews is helpful. But understand that wedding gowns have special fabrics and construction that she may not be familiar with.
#7 Buy the gown you want.
This may seem silly, but many brides buy a gown that is "close" to what they want thinking they can alter it. I have stated many times on this site that altering for fit is one thing but altering for design change is another. Do not be tempted to buy a gown that is marked way down just because a salesperson says it can be changed into the gown of your dreams. Remember, that sweet teenager helping you knows nothing about alterations and less about design changing.
Visit the Impossible page for more info on changing design elements.
#8 If you are a C cup or higher - You Will Need a Bra.
If you are large busted and need support, you will need to shop for a gown style that lets you wear a bra that will support you. The gown cannot give you this support even if it is boned. Gowns are designed to support themselves, not your breasts. Many small breasted brides can go braless in many gown styles, but anyone larger than a B may find that this is not the case for her.
Proper support is so very important not only to how you look but how you feel that day. If you feel lousy, you will look lousy. I advise that you buy a good supportive bra first and then go looking for a gown style that has a neckline that will cover the bra back and front. Do not let yourself fall in love with a gown that has a lacy, or revealing neckline before you have selected your bra.
Proper support is so very important not only to how you look but how you feel that day. If you feel lousy, you will look lousy. I advise that you buy a good supportive bra first and then go looking for a gown style that has a neckline that will cover the bra back and front. Do not let yourself fall in love with a gown that has a lacy, or revealing neckline before you have selected your bra.
#9 Saying, "Yes" to the Dress
You have found the 1! or have you??? Some important things to consider and weigh before you say, "Yes".
#1. Can I stand comfortably for my pictures?
Pictures are very important to how you choose the dress. They are your memories that will last long past the time you will forget how uncomfortable you were wearing that gown for all those hours. Standing still in a dress is very different than moving in it. Dancing, hugging, sitting, walking - all these things you will do, and the dress must do them with you. At times you may not be as comfortable as you would like, but you have to weigh that with your desire for the look you want.
I put a lot of value on comfort when it comes to wedding gowns. If you don't feel good, then how can you look good? I often advise ladies to let me make the dress a little less tight to add comfort. They always want a tiny waistline, but the risk of popping seams is not worth it. But this must be weighed with your options for altering things you don't like about the design or fit. You may have to accept a degree of discomfort for the sake of the look you want or the inability of the dress to be changed.
#2. Am I going to be dancing, eating, etc.?
The activities you plan for the reception may change the way you alter the dress. If you are not dancing, you may opt for a tighter fit because you don't need to move so freely. Hugging is a big activity you will want to be able to do, so arm freedom is a biggie. Many design elements in gowns today restrict arm movement- A wide neckline is one. Giving someone a nice view when you only meant to show familiar affection may not be your idea of a good thing. Then again, many brides do obsess about this. A wide neckline does not equate with guests staring at your cleavage. You must force yourself to see it as they do. You looking down at your neckline, are getting a much different view than someone standing in front of you is getting. Put your dress on a dress form and stand back to look. You will be amazed at the difference you see.
#3. What is my budget?
Design choice may need to be weighed by the added expense - that could be a lot - with the other things you could use this money for. Sure, the wedding gown is the most important item to spend money on in making your wedding plans. When the gown is right everything else just seems to fall into place. But there is a point when you must ask yourself if you aren't going overboard about it. Only you can answer that. You may need to choose if it is more important to you to have your guests eating delicious food or complimenting you on your gown.
#4. Don't let anyone rush you.
Rushing your decisions is a big taboo. After all I say about moderation and honestly asking yourself if you might be making a bigger thing out of this than it is, I do still hold that the decisions you make concerning your special wedding gown are the most important. Don't let anyone rush you.
Our Visitors' Questions
If you have an issue with your bridal salon you need to be talking to them about it. Many a bride has no idea what the procedures are in these stores and miscommunications happens all the time. If you feel it helps to write to an impartial third party just to get your feelings out, I will listen and reply as best I can. I can't always solve these types of problems but I can help you see why things are the way they are and maybe give you ideas for adjusting the situations to be more in line with your original dreams.
Many Store issues revolve around their return Policy. It is a general rule that bridal garments are never returnable. It will state this somewhere on your contract of receipt. It's a very hard policy to understand for many young ladies who are used to returning clothing items. This is a very important policy for the Salons. They probably could not stay in business without it. Weddings are called off every day for all kinds of reasons. It's just not the store's fault. They can't resell a gown for full price. so this policy is necessary - BUT many stores apply it to situations where they shouldn't. It's my opinion that if a sales person gives a bride poor advice and the gown comes in totally unusable, the store should step in and make it right.
Aside from what I wrote above this section, many of my answers to these questions are in defense or support of the Bridal Shop.
Many Store issues revolve around their return Policy. It is a general rule that bridal garments are never returnable. It will state this somewhere on your contract of receipt. It's a very hard policy to understand for many young ladies who are used to returning clothing items. This is a very important policy for the Salons. They probably could not stay in business without it. Weddings are called off every day for all kinds of reasons. It's just not the store's fault. They can't resell a gown for full price. so this policy is necessary - BUT many stores apply it to situations where they shouldn't. It's my opinion that if a sales person gives a bride poor advice and the gown comes in totally unusable, the store should step in and make it right.
Aside from what I wrote above this section, many of my answers to these questions are in defense or support of the Bridal Shop.
Are Salons ordering the wrong size bridal gown on Purpose??
December 2007
I am a seamstress (40 plus years experience) . I have recently begun sewing for others again. I happened upon your website and found it very informative. This is an observation on my part. It seems that the bridal shops are ordering wrong sizes to increase their alteration business. If this is true, how sad. However, it make business boom for the professional seamstresses out there. I would enjoy getting the business, however, the industry needs to do better.
Sincerely, Sharon
I rank on bridal stores a lot on my site but I seriously doubt they are ordering large gowns just to alter them. There is just not enough of a profit margin in the alteration department to make this work. A store is very lucky if they make money doing alterations. Most have the department only for the service factor and routinely lose money for it. Ordering oversized gowns would only net them more headaches from brides complaining.
~Lea
I am a seamstress (40 plus years experience) . I have recently begun sewing for others again. I happened upon your website and found it very informative. This is an observation on my part. It seems that the bridal shops are ordering wrong sizes to increase their alteration business. If this is true, how sad. However, it make business boom for the professional seamstresses out there. I would enjoy getting the business, however, the industry needs to do better.
Sincerely, Sharon
I rank on bridal stores a lot on my site but I seriously doubt they are ordering large gowns just to alter them. There is just not enough of a profit margin in the alteration department to make this work. A store is very lucky if they make money doing alterations. Most have the department only for the service factor and routinely lose money for it. Ordering oversized gowns would only net them more headaches from brides complaining.
~Lea
My Bridal Salon is Suing Me!
June 2003
HELP
I am being sued for not purchasing my wedding dress. I am normally a size 10 or 12. After my measurements were taken a size 20 dress was ordered. I may have a thick waist but I am not a 20. The sales person took my measurements and when the dress came in it fell off of me.
They eventually did alter the dress however, two days before my wedding, Thurs evening at 8:30 PM to be exact, I was getting married on Sat I tried the dress on and the dress was too tight in the waist and the under slip was still at size 20. They said that it would be fixed for pick up on Friday. I stated that I wanted to try the dress on and they stated that it would not be possible because the dress was ready to take home.
I was charged an extra $75.00 for the large size and refused to pay. The store owner said if I don't pay I don't take the dress. Things got a little heated and she stated, "Why don't you leave like a lady while you still can."
The bottom line is now she is taking me to court because I signed her contract. Yes, I did sign the sales slip without reading it but I did not know that I was signing a contract and no one told me. I was never told that I would be paying extra for a size 20 and was never told they were ordering this size.
Do you have any advise for me?Janet
My first inclination is to tell you to stand up and give your story in court. It is not going to be easy because she will be mean and probably lie about everything. Do you have witnesses? If you don't it could be a nasty fight. She does have a signed contract, the law is on her side. If you don't have witnesses you are going to be all alone with only your word. It stinks, but that's the hard side of it. That's why I wish the system could be changed.
My best advice at this point is to seek out some legal advice. If you have never dealt with a lawyer ask your friends if they can recommend someone. Call for a consultation. It will probably take an hour and not cost too much, but it will be worth much in helping you to decide to fight this or not. It might be worth protecting your future to just pay her off, even though it will pain you to do so. Perhaps the lawyer you choose can contact her and offer a settlement amount to make it easier and less expensive. Lawyers have ways. It's not a disgrace to use one.
That's just what I think. It's really up to you and your new husband.
Wish I could be of more help.~Lea
HELP
I am being sued for not purchasing my wedding dress. I am normally a size 10 or 12. After my measurements were taken a size 20 dress was ordered. I may have a thick waist but I am not a 20. The sales person took my measurements and when the dress came in it fell off of me.
They eventually did alter the dress however, two days before my wedding, Thurs evening at 8:30 PM to be exact, I was getting married on Sat I tried the dress on and the dress was too tight in the waist and the under slip was still at size 20. They said that it would be fixed for pick up on Friday. I stated that I wanted to try the dress on and they stated that it would not be possible because the dress was ready to take home.
I was charged an extra $75.00 for the large size and refused to pay. The store owner said if I don't pay I don't take the dress. Things got a little heated and she stated, "Why don't you leave like a lady while you still can."
The bottom line is now she is taking me to court because I signed her contract. Yes, I did sign the sales slip without reading it but I did not know that I was signing a contract and no one told me. I was never told that I would be paying extra for a size 20 and was never told they were ordering this size.
Do you have any advise for me?Janet
My first inclination is to tell you to stand up and give your story in court. It is not going to be easy because she will be mean and probably lie about everything. Do you have witnesses? If you don't it could be a nasty fight. She does have a signed contract, the law is on her side. If you don't have witnesses you are going to be all alone with only your word. It stinks, but that's the hard side of it. That's why I wish the system could be changed.
My best advice at this point is to seek out some legal advice. If you have never dealt with a lawyer ask your friends if they can recommend someone. Call for a consultation. It will probably take an hour and not cost too much, but it will be worth much in helping you to decide to fight this or not. It might be worth protecting your future to just pay her off, even though it will pain you to do so. Perhaps the lawyer you choose can contact her and offer a settlement amount to make it easier and less expensive. Lawyers have ways. It's not a disgrace to use one.
That's just what I think. It's really up to you and your new husband.
Wish I could be of more help.~Lea
Everything Arrived Wrong
June 2003
hi, my name is christine, i purchase a gown from bride by demetrios in january. i went in to check on my gown last week and they had ordered the wrong dress. then i went in today to get my veil and tiara i ordered and those turned out to be not what i had asked for. do you think i can get a full refund because of all the mistakes they have made? thanks for your time. christine
I would say that you certainly should get a full refund, but I would not be surprised if they didn't allow you any refund at all. I am working with a bride right now in the same situation. She had to buy the gown she really wanted and put the wrong one in a consignment shop to try to recoup her loss.
If they do agree to a refund because it was their mistake, be prepared to pay for the shipping and handling anyway. And you may have to make a scene in the store in front of other customers to get them to even talk to you, but try to be nice first. If you are dealing with a good shop, they should honor their mistake and even give you something extra for their adding to your stress of planning the wedding. ~Lea
hi, my name is christine, i purchase a gown from bride by demetrios in january. i went in to check on my gown last week and they had ordered the wrong dress. then i went in today to get my veil and tiara i ordered and those turned out to be not what i had asked for. do you think i can get a full refund because of all the mistakes they have made? thanks for your time. christine
I would say that you certainly should get a full refund, but I would not be surprised if they didn't allow you any refund at all. I am working with a bride right now in the same situation. She had to buy the gown she really wanted and put the wrong one in a consignment shop to try to recoup her loss.
If they do agree to a refund because it was their mistake, be prepared to pay for the shipping and handling anyway. And you may have to make a scene in the store in front of other customers to get them to even talk to you, but try to be nice first. If you are dealing with a good shop, they should honor their mistake and even give you something extra for their adding to your stress of planning the wedding. ~Lea
I didn't order a veil
February 2004
I was planning a wedding and unfortunately it won't be happening any more. My fiancé and I broke up for good.
We put a down payment on a dress and matching gloves. The dress was being purchased off the rack since it was perfect and fit me so well already.
Now that we don't need a dress any longer, my mother called the store to ask about some sort of refund.
We were expecting not to receive a full refund because of the way these shops are, but now they are trying to tell us that they have already ordered a $150 dollar veil and that we need to pay for.
I NEVER decided on a veil at all! Let alone ordered one!
That, plus the off the rack dress that we haven't even fully purchased, yet and the gloves, also off the rack.
Thank you
Is there anything we can do about this?
You can refuse to pay the balance and take the chance that she does not sue you for it. She may be too busy to bother filing, but if she does, you can even go to court and plead your case and maybe win, if they do not have anything you signed to order the veil. It might be worth it to you to get some legal advice that is geared to your local laws.
~Lea
I was planning a wedding and unfortunately it won't be happening any more. My fiancé and I broke up for good.
We put a down payment on a dress and matching gloves. The dress was being purchased off the rack since it was perfect and fit me so well already.
Now that we don't need a dress any longer, my mother called the store to ask about some sort of refund.
We were expecting not to receive a full refund because of the way these shops are, but now they are trying to tell us that they have already ordered a $150 dollar veil and that we need to pay for.
I NEVER decided on a veil at all! Let alone ordered one!
That, plus the off the rack dress that we haven't even fully purchased, yet and the gloves, also off the rack.
Thank you
Is there anything we can do about this?
You can refuse to pay the balance and take the chance that she does not sue you for it. She may be too busy to bother filing, but if she does, you can even go to court and plead your case and maybe win, if they do not have anything you signed to order the veil. It might be worth it to you to get some legal advice that is geared to your local laws.
~Lea
Refund for Poor Bridal Alterations?
October 2004
Do you give full refunds on alterations done if customer is unsatisfied with work for any reason?
That's a loaded question. Not for "any" reason, but for good reasons, yes. My policy is, "I get paid when the work is finished and the customer is happy." I do professional work, but I am human and do make mistakes now and then. I do not expect a customer to pay when I have goofed up.
When mistakes happen I fix them. It doesn't mater what it takes or how much it costs me in time and money. They get fixed. For hanging in there with me through the stress of the process of fixing the mistake I charge the customer nothing. She gets whatever the alteration would have been for free.
Especially in bridal - alteration is a process. Most brides understand that this process often takes several attempts to get it right.
Only twice in the 40 years I've been doing this have I had a customer walk before the alteration was finished. They left without paying. One bridal party did not like my fees. They picked up their dresses a couple days after the fittings because they found someone cheaper. I don't mind that. There are plenty of people out there that are cheaper than me. BUT I am worth the price I charge, they are not.
The other bride did not understand the "process" and expected it to be perfect on the first go. Since it wasn't, she did not want to let me try again and walked.
If a customer is being overly picky and I know she is only trying to get out of paying than I'm going to handle it differently. I will rework an alteration until the customer likes the look, but in the end if it looks good to me and she's just being belligerent, no, she is paying what I ask for, for my good work. I have reworked items up to 5 times to get a bride to say it's good. I have never had anyone push me so far that I have to insist that reworking is over and payment is now due.
~Lea
Do you give full refunds on alterations done if customer is unsatisfied with work for any reason?
That's a loaded question. Not for "any" reason, but for good reasons, yes. My policy is, "I get paid when the work is finished and the customer is happy." I do professional work, but I am human and do make mistakes now and then. I do not expect a customer to pay when I have goofed up.
When mistakes happen I fix them. It doesn't mater what it takes or how much it costs me in time and money. They get fixed. For hanging in there with me through the stress of the process of fixing the mistake I charge the customer nothing. She gets whatever the alteration would have been for free.
Especially in bridal - alteration is a process. Most brides understand that this process often takes several attempts to get it right.
Only twice in the 40 years I've been doing this have I had a customer walk before the alteration was finished. They left without paying. One bridal party did not like my fees. They picked up their dresses a couple days after the fittings because they found someone cheaper. I don't mind that. There are plenty of people out there that are cheaper than me. BUT I am worth the price I charge, they are not.
The other bride did not understand the "process" and expected it to be perfect on the first go. Since it wasn't, she did not want to let me try again and walked.
If a customer is being overly picky and I know she is only trying to get out of paying than I'm going to handle it differently. I will rework an alteration until the customer likes the look, but in the end if it looks good to me and she's just being belligerent, no, she is paying what I ask for, for my good work. I have reworked items up to 5 times to get a bride to say it's good. I have never had anyone push me so far that I have to insist that reworking is over and payment is now due.
~Lea
Bridal Salon Owner Compliments
February 2006
Good morning. I own a bridal shop along with three daughters. Just one works in the store full time and she is doing a wonderful job. The other two daughters work full time elsewhere and both have two young children - one does what she can for alterations (she cares about her work), the other helps with sales and marketing ( she does a mean radio ad).
I got online this morning to get some ideas for an "alteration policy." I came across your site and was pleasantly surprised. Your philosophy is so like my daughters, though obviously you have a great deal more experience. Our business has grown because my girls care and do everything they can to make our customers happy. Sometimes it backfires - you know that adage - "no good deed ever goes unpunished" - well we have experienced this one. We are undaunted, but are learning where to be especially careful.
Rather than go into great detail here about "our" business, I just wanted to compliment your site. I could not resist the urge to let you know that i was impressed with your advise and I plan to share this site with my daughters. I certainly wish that we lived in the same area because you sound like exactly the person we would love to have do our seamstress work.
Annelie
I would love to live in New Hampshire. I have visited it several times and it's very lovely. I grew up in Connecticut.
How blessed you are with your daughters. Bridal is very hard. I don't get many bridezillas, but they are out there. Women can be mean customers normally. Add the tension of planning a wedding and you can get explosive situations. But I'm sure your diligence rewards you with may happy customers.
Thank for writing! ~Lea
Good morning. I own a bridal shop along with three daughters. Just one works in the store full time and she is doing a wonderful job. The other two daughters work full time elsewhere and both have two young children - one does what she can for alterations (she cares about her work), the other helps with sales and marketing ( she does a mean radio ad).
I got online this morning to get some ideas for an "alteration policy." I came across your site and was pleasantly surprised. Your philosophy is so like my daughters, though obviously you have a great deal more experience. Our business has grown because my girls care and do everything they can to make our customers happy. Sometimes it backfires - you know that adage - "no good deed ever goes unpunished" - well we have experienced this one. We are undaunted, but are learning where to be especially careful.
Rather than go into great detail here about "our" business, I just wanted to compliment your site. I could not resist the urge to let you know that i was impressed with your advise and I plan to share this site with my daughters. I certainly wish that we lived in the same area because you sound like exactly the person we would love to have do our seamstress work.
Annelie
I would love to live in New Hampshire. I have visited it several times and it's very lovely. I grew up in Connecticut.
How blessed you are with your daughters. Bridal is very hard. I don't get many bridezillas, but they are out there. Women can be mean customers normally. Add the tension of planning a wedding and you can get explosive situations. But I'm sure your diligence rewards you with may happy customers.
Thank for writing! ~Lea
Between a Rock and a Hard Place
May 2006
Hello! I just had a difficult time with my bridal salon and found some of what you said on your website helpful, and wondered if you may be able to give me an idea of what should be appropriate for my situation. I live in a large city about 2 hours from my parents' hometown, where I found a cute little bridal salon with a local owner. This salon carried the dress that I loved, which was a few years behind the most recent trends. Because I liked supporting small businesses and found the dress there, I decided to order the dress from that salon. I had my measurements taken at a different bridal salon and called them into "my" salon, whereupon the owner suggested I get a size bigger than what I measured "so it will be fitted just perfectly to you." As I don't know anything about bridal gowns, I did so. When it came time for the fitting, I didn't know you could take the dress to a different seamstress than the salon's seamstress, and so just made an appointment with the salon for a fitting. I was told there would be 2 fittings. The first fitting was a bit nerve-wracking, the seamstress seemed scattered and unsure of what she was doing. But, I trusted the salon and set up my second fitting. At the second fitting, the gown was just butchered. The seamstress must have thought this was not the final fitting, because the only thing that was altered permanently was the bodice-- upon which the lace was unraveling and the ribbon was frayed. My wedding was in exactly 11 days. The salon owner acknowledged that the seamstress's fittings had gone downhill recently.
I was quite calm, and told the shop owner and seamstress that this was unacceptable and something needed to be done. The owner did not apologize, but did call in her other seamstress to try to fix the damage. I explained that I live far away, was not able to come down for an emergency fitting, and needed the dress in 11 days. The alternate seamstress asked me to try on the model dress (the floor model) to get a better idea of how it looked-- and then, upon snugging me into it, declared that this one fit just fine and that she'd hem this one overnight. The next morning I went back to the bridal shop and the alternate seamstress had done a fine job, but the model dress sill didn't fit-- it was too tight in the bodice (I could barely zip it) and it gaped in the breast area, and besides, it was the MODEL dress-- it hadn't been cleaned, and this was what I was supposed to wear down the aisle?
What is expected by a salon owner in this situation? Who should pay for the alterations-- both the past awful ones and any future ones? Should a new dress be ordered? (CAN a new dress be ordered?) If I tried to wear the model (and not eat for 11 days beforehand), should I get a discount because I'm wearing a "used" dress? The salon owner seemed quite reluctant to do any of these things, and I'm not sure what would be expected, or what to do in this situation.
I'm just happy to get married in 11 days, so I'll find something to do with the dresses (both the butchered larger size and the too-small size) that will work for me, but I just would like to know what others would consider the correct thing to be done.
Thanks, LBK
Wow, you sure do have a stressful situation. Stores have differing policies. They are usually written on the back of your sales slip or on a contract you signed. Alterations are usually totally your responsibility, even when done wrong, or not to your liking. Often stores have rules for alterations that don't comply with what the bride wants, but they do it by their rules anyway. One big reason why I like working independent of a store.
It's a good sign that they offered you the rack dress. Most stores would not do even that. I think they are trying to help you. They aren't meeting your desires, but they are trying.
In your situation, I'd tell you to pick the dress that feels better because how you feel is a big part of having a good day. Neither dress is perfect but I seriously doubt anyone at the wedding will notice it at all. I'm sure the model dress can be let back out a little and will be just fine. Many brides buy dresses off the rack and do not clean them. Again, no one at the wedding will know it wasn't cleaned by just looking at it as you walk down the isle and it will not show in your pictures either.
You have taken this all very well so far. I would encourage you to keep your good attitude primary in your mind and just let the dress be less important. You will look great even if the dress is not as perfect as you would wish because you have the right attitude. Stress does really hurt you. So, talk to the store owner and ask for the things you want. She may not give you everything, but I think she is trying to please you so go to her with a list of your requests. I think she will be fair.
~Lea
Hello! I just had a difficult time with my bridal salon and found some of what you said on your website helpful, and wondered if you may be able to give me an idea of what should be appropriate for my situation. I live in a large city about 2 hours from my parents' hometown, where I found a cute little bridal salon with a local owner. This salon carried the dress that I loved, which was a few years behind the most recent trends. Because I liked supporting small businesses and found the dress there, I decided to order the dress from that salon. I had my measurements taken at a different bridal salon and called them into "my" salon, whereupon the owner suggested I get a size bigger than what I measured "so it will be fitted just perfectly to you." As I don't know anything about bridal gowns, I did so. When it came time for the fitting, I didn't know you could take the dress to a different seamstress than the salon's seamstress, and so just made an appointment with the salon for a fitting. I was told there would be 2 fittings. The first fitting was a bit nerve-wracking, the seamstress seemed scattered and unsure of what she was doing. But, I trusted the salon and set up my second fitting. At the second fitting, the gown was just butchered. The seamstress must have thought this was not the final fitting, because the only thing that was altered permanently was the bodice-- upon which the lace was unraveling and the ribbon was frayed. My wedding was in exactly 11 days. The salon owner acknowledged that the seamstress's fittings had gone downhill recently.
I was quite calm, and told the shop owner and seamstress that this was unacceptable and something needed to be done. The owner did not apologize, but did call in her other seamstress to try to fix the damage. I explained that I live far away, was not able to come down for an emergency fitting, and needed the dress in 11 days. The alternate seamstress asked me to try on the model dress (the floor model) to get a better idea of how it looked-- and then, upon snugging me into it, declared that this one fit just fine and that she'd hem this one overnight. The next morning I went back to the bridal shop and the alternate seamstress had done a fine job, but the model dress sill didn't fit-- it was too tight in the bodice (I could barely zip it) and it gaped in the breast area, and besides, it was the MODEL dress-- it hadn't been cleaned, and this was what I was supposed to wear down the aisle?
What is expected by a salon owner in this situation? Who should pay for the alterations-- both the past awful ones and any future ones? Should a new dress be ordered? (CAN a new dress be ordered?) If I tried to wear the model (and not eat for 11 days beforehand), should I get a discount because I'm wearing a "used" dress? The salon owner seemed quite reluctant to do any of these things, and I'm not sure what would be expected, or what to do in this situation.
I'm just happy to get married in 11 days, so I'll find something to do with the dresses (both the butchered larger size and the too-small size) that will work for me, but I just would like to know what others would consider the correct thing to be done.
Thanks, LBK
Wow, you sure do have a stressful situation. Stores have differing policies. They are usually written on the back of your sales slip or on a contract you signed. Alterations are usually totally your responsibility, even when done wrong, or not to your liking. Often stores have rules for alterations that don't comply with what the bride wants, but they do it by their rules anyway. One big reason why I like working independent of a store.
It's a good sign that they offered you the rack dress. Most stores would not do even that. I think they are trying to help you. They aren't meeting your desires, but they are trying.
In your situation, I'd tell you to pick the dress that feels better because how you feel is a big part of having a good day. Neither dress is perfect but I seriously doubt anyone at the wedding will notice it at all. I'm sure the model dress can be let back out a little and will be just fine. Many brides buy dresses off the rack and do not clean them. Again, no one at the wedding will know it wasn't cleaned by just looking at it as you walk down the isle and it will not show in your pictures either.
You have taken this all very well so far. I would encourage you to keep your good attitude primary in your mind and just let the dress be less important. You will look great even if the dress is not as perfect as you would wish because you have the right attitude. Stress does really hurt you. So, talk to the store owner and ask for the things you want. She may not give you everything, but I think she is trying to please you so go to her with a list of your requests. I think she will be fair.
~Lea
Flaws in My Silk Wedding Gown
July 2006
Hi,
I found your website while searching for what to do when you found a fabric flaws/slubs on your wedding dress when you come to pick up your dress after 6 months waiting for the order? when I saw the flaws I show it to the store manager but all she said was that's the silk flaws..no dress is perfect. I'm not sure what to say or expect but she was only agree on fixing the other flaw I pointed out before that. what should I tell her if it's silk/fabric flaws?
thank you for your help, I love your websiteAdelina
If it is raw silk, slubs are a natural occurrence and not a flaw. It is part of the character of the fabric. I don't happen to like that type of fabric, but many people do and it can be quite expensive. There is usually a tag on the dress explaining that the texture of this fabric is sometimes seem as flawed, but it's actually just the way the fabric is.
~Lea
Hi,
I found your website while searching for what to do when you found a fabric flaws/slubs on your wedding dress when you come to pick up your dress after 6 months waiting for the order? when I saw the flaws I show it to the store manager but all she said was that's the silk flaws..no dress is perfect. I'm not sure what to say or expect but she was only agree on fixing the other flaw I pointed out before that. what should I tell her if it's silk/fabric flaws?
thank you for your help, I love your websiteAdelina
If it is raw silk, slubs are a natural occurrence and not a flaw. It is part of the character of the fabric. I don't happen to like that type of fabric, but many people do and it can be quite expensive. There is usually a tag on the dress explaining that the texture of this fabric is sometimes seem as flawed, but it's actually just the way the fabric is.
~Lea
Bridal store ordered a size 10 wedding gown instead of a 12
July 2006
I had a question. I went in to order my dress and of course they never have your size. I wear an 8 typically in everything, so they had me trying on size 10 and most of the dresses were a little too small and pushed my back fat out of the back of the dress. So I tried on a size 12 in the dress that I liked and it was pretty big on me. We decided to go ahead and order the 12 and have it altered later. I am not sure if I will be losing any weight or not, it is hard to do since I am diabetic. So the problem is when I called to see if the dress was in, they had ordered it in a size 10. I was just wondering if the dress doesn't fit right can it be let out a little by the back line? They will not reorder the dress, and I can't afford another gown. So, please tell me do I have any options?
Sincerely, A worried bride
In most gowns there is at least 2 " that can be let out. Many times I have squeezed 4 " out of a dress that has princess seams because there are more seams to get room from. If your gown has only sides seams to let out I'm sure there is at least 2". I really doubt you will need that much if anything. I really think the size 10 will be just fine and you won't have to alter it at all. Try not to worry about it until you can go try it on. If there is a problem, do you have it in writing that it was supposed to be a size 12?
~Lea
I had a question. I went in to order my dress and of course they never have your size. I wear an 8 typically in everything, so they had me trying on size 10 and most of the dresses were a little too small and pushed my back fat out of the back of the dress. So I tried on a size 12 in the dress that I liked and it was pretty big on me. We decided to go ahead and order the 12 and have it altered later. I am not sure if I will be losing any weight or not, it is hard to do since I am diabetic. So the problem is when I called to see if the dress was in, they had ordered it in a size 10. I was just wondering if the dress doesn't fit right can it be let out a little by the back line? They will not reorder the dress, and I can't afford another gown. So, please tell me do I have any options?
Sincerely, A worried bride
In most gowns there is at least 2 " that can be let out. Many times I have squeezed 4 " out of a dress that has princess seams because there are more seams to get room from. If your gown has only sides seams to let out I'm sure there is at least 2". I really doubt you will need that much if anything. I really think the size 10 will be just fine and you won't have to alter it at all. Try not to worry about it until you can go try it on. If there is a problem, do you have it in writing that it was supposed to be a size 12?
~Lea
Store advised a size wedding gown 10 and I'm a 6
November 2006
hello - i was reading your website about wedding dresses fitting too large or too small. i am getting married february 9th and my wedding dress came in just last week. my mom and i went to the bridal shop to try it on and i am terribly frustrated. originally the sales lady told me i needed a 10 because of my chest area. i am a small 34 D and i wear a size 6 in dresses and i didn't understand why i needed such a big dress. she insisted i did because of the boob size but the sample dress i tried on in the store was an 8 and that even needed to be tightened with hanger clippers. this dress is mermaid style and supposed to be very cut to my body. i am so upset after trying it on last week - it is HUGE!!!! the chest area, waist, everything!! i can even pull it out 7 inches on BOTH sides in the leg area. not only to i feel taken advantage of because of the cost in alterations but im afraid that my dress isn't going to look the way it's supposed to after all the alterations are done. my dress alone was $3000.00 - it's a melissa sweet. now i have a TON of alterations and i don't think they could swap and order me an 8 because they added satin covered buttons with crystal center down the back. the dress doesn't come like this - so they did it specifically because i asked and paid extra. my question is - what should i do? i go for my first fitting this monday and im so upset about them taking apart my dress and fixing it over and over that it's not going to look right. thank you for any advice you can give me!!! courtney
You need to show the store manager how very wrong the gown is, but you also need to understand that she (or he) is under no obligation to do anything about it. This is a very sad thing about the wedding industry. She may decide to help pay for the alterations if she is a good person, but odds are the store policies won't let her. Even though doing this will probably not help, you do need to try to clearly state the situation to them. Bring a witness too, maybe your Mom or maid of honor. Try very hard to not get upset at their response. You may be tempted to make a scene, but this will not help the situation and will only serve to stress you out more.
Once you have done this, call the Better Business Bureau. Tell them the story and inform them that you tired to get the situation resolved. Take a lot of pictures of you in the gown as it is and then get the alteration process started. It may be better to go to an independent alteration specialist for the work instead of using the salon's lady. Take lots of pictures of the alteration process. Work on the other things that need to be done for your wedding plans and try really hard to not worry. Your gown can be altered and look great. It will cost more than you are wanting but the BBB might be able to get the Bridal salon to cooperate and compensate you for some of the cost.
If you are not satisfied with what the BBB can post a scaving Google review, or you can hire a lawyer. That is very costly and adds much to your stress. You can decide that later. Right now it's more important to find yourself a good sewing professional to alter the gown.
~Lea
hello - i was reading your website about wedding dresses fitting too large or too small. i am getting married february 9th and my wedding dress came in just last week. my mom and i went to the bridal shop to try it on and i am terribly frustrated. originally the sales lady told me i needed a 10 because of my chest area. i am a small 34 D and i wear a size 6 in dresses and i didn't understand why i needed such a big dress. she insisted i did because of the boob size but the sample dress i tried on in the store was an 8 and that even needed to be tightened with hanger clippers. this dress is mermaid style and supposed to be very cut to my body. i am so upset after trying it on last week - it is HUGE!!!! the chest area, waist, everything!! i can even pull it out 7 inches on BOTH sides in the leg area. not only to i feel taken advantage of because of the cost in alterations but im afraid that my dress isn't going to look the way it's supposed to after all the alterations are done. my dress alone was $3000.00 - it's a melissa sweet. now i have a TON of alterations and i don't think they could swap and order me an 8 because they added satin covered buttons with crystal center down the back. the dress doesn't come like this - so they did it specifically because i asked and paid extra. my question is - what should i do? i go for my first fitting this monday and im so upset about them taking apart my dress and fixing it over and over that it's not going to look right. thank you for any advice you can give me!!! courtney
You need to show the store manager how very wrong the gown is, but you also need to understand that she (or he) is under no obligation to do anything about it. This is a very sad thing about the wedding industry. She may decide to help pay for the alterations if she is a good person, but odds are the store policies won't let her. Even though doing this will probably not help, you do need to try to clearly state the situation to them. Bring a witness too, maybe your Mom or maid of honor. Try very hard to not get upset at their response. You may be tempted to make a scene, but this will not help the situation and will only serve to stress you out more.
Once you have done this, call the Better Business Bureau. Tell them the story and inform them that you tired to get the situation resolved. Take a lot of pictures of you in the gown as it is and then get the alteration process started. It may be better to go to an independent alteration specialist for the work instead of using the salon's lady. Take lots of pictures of the alteration process. Work on the other things that need to be done for your wedding plans and try really hard to not worry. Your gown can be altered and look great. It will cost more than you are wanting but the BBB might be able to get the Bridal salon to cooperate and compensate you for some of the cost.
If you are not satisfied with what the BBB can post a scaving Google review, or you can hire a lawyer. That is very costly and adds much to your stress. You can decide that later. Right now it's more important to find yourself a good sewing professional to alter the gown.
~Lea
Negotiating the Price of a wedding gown
January 2007
HiCan you negotiate the prices of weddings gowns that are sold in boutiques? I saw a gown that costs $1000 but online the prices are listed lower (on various online sites) for 800.Thanks
You can try to negotiate but if the store wants to stick to their price they are under no obligation to change it just because someone else has a lower price.
If you want the lower price of the other company you need to go to that company. Online sites have less expenses so they can often list their items for less. Stores have many expenses including the cost of giving personal service and other frills they can offer that online sites do not or can not offer. One of these frills is having the gowns in the store and you can often buy them off the rack. Online places make you wait for the shipping. This is a convenience that is worth paying for.
My prices for alterations include a personal fitting of the garment and a one on one consultation that dry cleaners do not offer. My prices are naturally higher than dry cleaners who only let you drop off items and do not give the extra service. I also guarantee quality workmanship. People try to negotiate my prices but I do not lower them just because someone else offers less service. I am worth more so I get paid more. It's that simple.
You get what you pay for and you do not get what you do not pay for in these cases. If you don't want or need the frills than go to the online company and pay less.
~Lea
HiCan you negotiate the prices of weddings gowns that are sold in boutiques? I saw a gown that costs $1000 but online the prices are listed lower (on various online sites) for 800.Thanks
You can try to negotiate but if the store wants to stick to their price they are under no obligation to change it just because someone else has a lower price.
If you want the lower price of the other company you need to go to that company. Online sites have less expenses so they can often list their items for less. Stores have many expenses including the cost of giving personal service and other frills they can offer that online sites do not or can not offer. One of these frills is having the gowns in the store and you can often buy them off the rack. Online places make you wait for the shipping. This is a convenience that is worth paying for.
My prices for alterations include a personal fitting of the garment and a one on one consultation that dry cleaners do not offer. My prices are naturally higher than dry cleaners who only let you drop off items and do not give the extra service. I also guarantee quality workmanship. People try to negotiate my prices but I do not lower them just because someone else offers less service. I am worth more so I get paid more. It's that simple.
You get what you pay for and you do not get what you do not pay for in these cases. If you don't want or need the frills than go to the online company and pay less.
~Lea
Bridal Sales Commissions
February 2007
What is the typical bridal salon sales commission % that goes to the sales ladies at high-end designer boutiques where the gowns range from 3000 up?
A friend who sells clothing at a designer jeans boutique makes no salary but her commission is 10%. She sells a lot of clothes and historically has made a six figure salary. I would think selling gowns for 3000-6000 would be an easy way to make a great living, right?----Judy
I don't know much about this and it varies from store to store, but most bridal sales people are commissioned. I do know of one lady who stopped working at a bridal store because they changed the commission scale to change with the price of the dress. The higher the dress price the higher the commission and the lowest gowns had no commission. She felt it was so unfair to ladies looking for bargains. She just could not show them the same kind and thoughtful service she wanted to give all customers no matter what the price of the gown they were looking at.
Thank you for the reply..I appreciate your feelings about treating all customers well during what can be such an expensive, complex and stressful purchase. I have found some bridal shops that carry gowns for $3000 and up ONLY and know their salespeople must be on commission plus salary or just commission if they are doing well. A friend who sells couture in a small dept. store (not bridal) is on a 10% commission only, no salary, and makes a six figure salary. Average ticket is around $10,000 and customers can well afford it as they are the city's elite. I don't know if it is normal to bargain for the price of a gown, given they can cost as much as a small car and there is a commission involved!
I don't want to sound like I look down on those who make more money than I do. Everyone has the right to a living wage and if you can make more than that then, that's why America is great. I criticize Bridal salons a lot but I like to think that the people working there want to be helpful and have a degree of caring for brides. Why else would they choose such a stressful job?
What is the typical bridal salon sales commission % that goes to the sales ladies at high-end designer boutiques where the gowns range from 3000 up?
A friend who sells clothing at a designer jeans boutique makes no salary but her commission is 10%. She sells a lot of clothes and historically has made a six figure salary. I would think selling gowns for 3000-6000 would be an easy way to make a great living, right?----Judy
I don't know much about this and it varies from store to store, but most bridal sales people are commissioned. I do know of one lady who stopped working at a bridal store because they changed the commission scale to change with the price of the dress. The higher the dress price the higher the commission and the lowest gowns had no commission. She felt it was so unfair to ladies looking for bargains. She just could not show them the same kind and thoughtful service she wanted to give all customers no matter what the price of the gown they were looking at.
Thank you for the reply..I appreciate your feelings about treating all customers well during what can be such an expensive, complex and stressful purchase. I have found some bridal shops that carry gowns for $3000 and up ONLY and know their salespeople must be on commission plus salary or just commission if they are doing well. A friend who sells couture in a small dept. store (not bridal) is on a 10% commission only, no salary, and makes a six figure salary. Average ticket is around $10,000 and customers can well afford it as they are the city's elite. I don't know if it is normal to bargain for the price of a gown, given they can cost as much as a small car and there is a commission involved!
I don't want to sound like I look down on those who make more money than I do. Everyone has the right to a living wage and if you can make more than that then, that's why America is great. I criticize Bridal salons a lot but I like to think that the people working there want to be helpful and have a degree of caring for brides. Why else would they choose such a stressful job?
My White Wedding Gown Arrived in Ivory!
July 2007
My bridal dress came in and it's the wrong color! We wanted white but instead we received Ivory. Ivory would have been fine however this is not an ivory it's almost yellowish/gold looking. Unfortunately the order that I signed had Ivory on it and apparently I didn't look hard enough to see their error. The women who ordered the dress for me say that Jasmine Couture will not take the dress back or even restock it for a fee. She said if I want the white one I'd have to pay full price all over again. Do you think I have any options? or do I have to eat the cost for the first dress and buy a second? If you paid for the gown with a credit card you can contact your credit company and issue a chargeback if the purchase is within 90 days. Otherwise, the only thing you can do is hire a lawyer and sue the store. That might cost you more than simply buying the white gown.
I have seen ladies sell gowns on ebay and get more than they paid for them too. It would be easiest on your stress level to buy the white gown and sell the ivory one. Even if you don't get all your money back, you will have the gown you wanted.
Unfortunately I paid by check.
That's why many bridal stores don't accept credit cards. I'm so sorry you are stuck in this lousy situation. It really does suck, but you are not alone. Many honest brides find themselves trapped by these stupid rules that were designed to protect the bridal store from unscrupulous customers. This is a very clear case of them making a mistake and not wanting to own up to it.
Do you have a consumer advocate type reporter at any of your TV stations? We have a great one here in Cincinnati. You can try writing to someone like that. Certainly, this store won't want any bad publicity of having this reported on TV.
Going to court over this is very expensive, but it might be worth the small expense of having a lawyer write them a letter. They can take back your unworn gown and use it as a sample or sell it at a discount to recoop the cost of fixing their mistake by getting you the white gown you paid for. They just don't want to and unfortunately, they don't have to unless forced.
~Lea
My bridal dress came in and it's the wrong color! We wanted white but instead we received Ivory. Ivory would have been fine however this is not an ivory it's almost yellowish/gold looking. Unfortunately the order that I signed had Ivory on it and apparently I didn't look hard enough to see their error. The women who ordered the dress for me say that Jasmine Couture will not take the dress back or even restock it for a fee. She said if I want the white one I'd have to pay full price all over again. Do you think I have any options? or do I have to eat the cost for the first dress and buy a second? If you paid for the gown with a credit card you can contact your credit company and issue a chargeback if the purchase is within 90 days. Otherwise, the only thing you can do is hire a lawyer and sue the store. That might cost you more than simply buying the white gown.
I have seen ladies sell gowns on ebay and get more than they paid for them too. It would be easiest on your stress level to buy the white gown and sell the ivory one. Even if you don't get all your money back, you will have the gown you wanted.
Unfortunately I paid by check.
That's why many bridal stores don't accept credit cards. I'm so sorry you are stuck in this lousy situation. It really does suck, but you are not alone. Many honest brides find themselves trapped by these stupid rules that were designed to protect the bridal store from unscrupulous customers. This is a very clear case of them making a mistake and not wanting to own up to it.
Do you have a consumer advocate type reporter at any of your TV stations? We have a great one here in Cincinnati. You can try writing to someone like that. Certainly, this store won't want any bad publicity of having this reported on TV.
Going to court over this is very expensive, but it might be worth the small expense of having a lawyer write them a letter. They can take back your unworn gown and use it as a sample or sell it at a discount to recoop the cost of fixing their mistake by getting you the white gown you paid for. They just don't want to and unfortunately, they don't have to unless forced.
~Lea
Nonrefundable Deposit on a Rack Wedding Dress?
September 2007
I am a business person but do not understand the justification of the policy of a bridal shop my future daughter in law visited. I would value your opinion on this.
She visited a bridal shop and saw a dress that she thought would work for her. She tried it on and they said it could be altered. She paid $140 deposit but did not sign anything.
A couple of days later she decided against traditional wedding attire and called the shop to tell them she would not be getting the dress. They refused to refund any of her deposit. This is what I don't understand. This was a dress off the rack, it was not special ordered. No altering was done. The dress did not leave the shop. Do they have a legal justification for keeping her money? As a business person I am struggling with the question of 'where do they enter this in their accounting?' What exactly is the charge for since there was no possession of merchandise by the consumer. It never left the store. Was this a service charge for a salesperson waiting on her and letting her try the dress on? If that's the case why don't ordinary stores charge you for being waited on and trying on clothing? I would appreciate your opinion if this is legal.
sincerely, Perplexed
Bridal stores usually have a very strict no return policy. Yes, I do agree with you that this policy is stupid. But it is their right to make any policy they choose. There is probably a sign somewhere in the store that she did not notice that clearly states this policy. It might say something on the back of her receipt in really tiny print.
How did she make this payment? If she used a credit card she has 90 days to call her credit company and have them issue a chargeback. If she paid by check you can signal the bank to stop payment on the check, but it might have gone through the system so you'll need to hurry.
~Lea
I am a business person but do not understand the justification of the policy of a bridal shop my future daughter in law visited. I would value your opinion on this.
She visited a bridal shop and saw a dress that she thought would work for her. She tried it on and they said it could be altered. She paid $140 deposit but did not sign anything.
A couple of days later she decided against traditional wedding attire and called the shop to tell them she would not be getting the dress. They refused to refund any of her deposit. This is what I don't understand. This was a dress off the rack, it was not special ordered. No altering was done. The dress did not leave the shop. Do they have a legal justification for keeping her money? As a business person I am struggling with the question of 'where do they enter this in their accounting?' What exactly is the charge for since there was no possession of merchandise by the consumer. It never left the store. Was this a service charge for a salesperson waiting on her and letting her try the dress on? If that's the case why don't ordinary stores charge you for being waited on and trying on clothing? I would appreciate your opinion if this is legal.
sincerely, Perplexed
Bridal stores usually have a very strict no return policy. Yes, I do agree with you that this policy is stupid. But it is their right to make any policy they choose. There is probably a sign somewhere in the store that she did not notice that clearly states this policy. It might say something on the back of her receipt in really tiny print.
How did she make this payment? If she used a credit card she has 90 days to call her credit company and have them issue a chargeback. If she paid by check you can signal the bank to stop payment on the check, but it might have gone through the system so you'll need to hurry.
~Lea
They Sent the Wrong Size Wedding Gown
April 2008
Hi,
My Alfred Angelo 1807 gown came in this afternoon. However i was a bit confused with the sizing. According to the Alfred Angelo's Brides Size Chart, a size 2 measures 33x24x35/5inch. This numbers match exactly with my own body figure and was told by the Alfred Angelo SA to get a size 2. I was hoping that it should fit pretty well except the length. Unfortunately when i tried on the gown just now, it felt exactly like the size 6 i tried at the local Alfred Angelo store. It's way too big to be 33x24x35/5inch.
I wonder if it can be sized down to fit my size easily. Also, is it easy to bustle it?
Thank you very much, Monica
It can be altered but you need to take the dress back to the store and show them the discrepancy in the measurements. I can't promise that they will do anything about it but they should be told. When I was working at a Salon I saw many gowns come in with mistaken size labels. I don't want to accuse anyone of anything, but to me it looked like the manufacturer just put the necessary size label in a dress that was available for shipping. It happened just too often for me to believe it was always a simply mistake..
~Lea
Hi,
My Alfred Angelo 1807 gown came in this afternoon. However i was a bit confused with the sizing. According to the Alfred Angelo's Brides Size Chart, a size 2 measures 33x24x35/5inch. This numbers match exactly with my own body figure and was told by the Alfred Angelo SA to get a size 2. I was hoping that it should fit pretty well except the length. Unfortunately when i tried on the gown just now, it felt exactly like the size 6 i tried at the local Alfred Angelo store. It's way too big to be 33x24x35/5inch.
I wonder if it can be sized down to fit my size easily. Also, is it easy to bustle it?
Thank you very much, Monica
It can be altered but you need to take the dress back to the store and show them the discrepancy in the measurements. I can't promise that they will do anything about it but they should be told. When I was working at a Salon I saw many gowns come in with mistaken size labels. I don't want to accuse anyone of anything, but to me it looked like the manufacturer just put the necessary size label in a dress that was available for shipping. It happened just too often for me to believe it was always a simply mistake..
~Lea
Salons Don't Make Money
December 2007
I just happened to look at your web site and was greatly disappointed. I have been altering bridal gowns for over 20 years. I have taken gowns in from a size 16 to a size 4. I have also let them out, maybe having to replace panels, up 6 sizes. I have also worked for 5 bridal salons~ and yes they do want to please a bride and make their day special. No they are not out there to make a buck. I can tell you this because 4 out of the 5 of them went out of business because they couldn't support themselves. There really is no money in the Bridal Gown Industry. I know this because I owned one myself. People who operate one lose money trying to please a bride. I doubt you will let your viewers see this!
I get letters like yours about once a year and I have posted some of them. There are hundreds of letters on the site, so many that I can't even tell you where any certain one is. I doubt you have read everything or you would not have accused me so harshly. You have certainly not seen this page: http://www.leanna.com/HomePro/bride.html#all
I don't believe that it states anywhere on my site that good and decent bridal salons don't exist. I say in one page that I am happy to be associated with one such good salon. I am here to educate brides about all aspects of the bridal industry, even the truth that many salons are not going to have the bride's desires as their first priority. Just as you clearly say, businesses have to make money to survive. A Bridal salon can't do just any alteration. Making gowns that are more than 2 sizes too big or small is a tedious and time consuming operation that brides do not comprehend the extreme difficulty. They do not understand that the choices they make will cost them a lot of money they weren't counting on. All consumers need to be responsible for their shopping choices, including brides. I am here to inform them of things that can be done and why they should avoid doing other things. I try to teach both sides of each issue I am asked about for I have been on both sides.
I am happy that you had the good fortune to work in a salon that did care and you are obviously very skilled in your craft to know how to do such difficult operations. You must know that these types of alterations usually come with a big price tag both monetarily and in the changes that often need to be made to design. Quite often, brides don't want these. They want the impossible. The exact same dress only 10 sizes bigger. I am here to enlighten them that these situation are not as simple as they are thinking.
Normally, after I have answered a letter, it is put into a folder on my computer until I have time to do postings on the site. I do my best to answer letters in a few days, but once written, it could sit in the posting folder for months for it's just not as important for me to get it up as it is to get that one bride her answer. I do have live customers who are my first priority. When there is a lull in sewing work, I work on my site. But, for you, I will be posting this as soon as I send it off to you because I think you need proof that I am doing what I can to be honest and state my views as my experience has taught me. You and anyone else reading this may have a differing point and can tell me so. I have stated that all my postings are my opinion and can be take or not at the reader's discretion.
~Lea
I just happened to look at your web site and was greatly disappointed. I have been altering bridal gowns for over 20 years. I have taken gowns in from a size 16 to a size 4. I have also let them out, maybe having to replace panels, up 6 sizes. I have also worked for 5 bridal salons~ and yes they do want to please a bride and make their day special. No they are not out there to make a buck. I can tell you this because 4 out of the 5 of them went out of business because they couldn't support themselves. There really is no money in the Bridal Gown Industry. I know this because I owned one myself. People who operate one lose money trying to please a bride. I doubt you will let your viewers see this!
I get letters like yours about once a year and I have posted some of them. There are hundreds of letters on the site, so many that I can't even tell you where any certain one is. I doubt you have read everything or you would not have accused me so harshly. You have certainly not seen this page: http://www.leanna.com/HomePro/bride.html#all
I don't believe that it states anywhere on my site that good and decent bridal salons don't exist. I say in one page that I am happy to be associated with one such good salon. I am here to educate brides about all aspects of the bridal industry, even the truth that many salons are not going to have the bride's desires as their first priority. Just as you clearly say, businesses have to make money to survive. A Bridal salon can't do just any alteration. Making gowns that are more than 2 sizes too big or small is a tedious and time consuming operation that brides do not comprehend the extreme difficulty. They do not understand that the choices they make will cost them a lot of money they weren't counting on. All consumers need to be responsible for their shopping choices, including brides. I am here to inform them of things that can be done and why they should avoid doing other things. I try to teach both sides of each issue I am asked about for I have been on both sides.
I am happy that you had the good fortune to work in a salon that did care and you are obviously very skilled in your craft to know how to do such difficult operations. You must know that these types of alterations usually come with a big price tag both monetarily and in the changes that often need to be made to design. Quite often, brides don't want these. They want the impossible. The exact same dress only 10 sizes bigger. I am here to enlighten them that these situation are not as simple as they are thinking.
Normally, after I have answered a letter, it is put into a folder on my computer until I have time to do postings on the site. I do my best to answer letters in a few days, but once written, it could sit in the posting folder for months for it's just not as important for me to get it up as it is to get that one bride her answer. I do have live customers who are my first priority. When there is a lull in sewing work, I work on my site. But, for you, I will be posting this as soon as I send it off to you because I think you need proof that I am doing what I can to be honest and state my views as my experience has taught me. You and anyone else reading this may have a differing point and can tell me so. I have stated that all my postings are my opinion and can be take or not at the reader's discretion.
~Lea
OUT, OUT Dam Spot!
September 2008
I am in the middle of an ordeal with the shop that I ordered my Maggie Sottero "Kiri" dress from. I ordered it on January 19th, of 2008. We fibbed to the store and told them that the wedding was in October and not in January of 2009 so that I was sure to have my dress months before the wedding instead of weeks or worse, days before like other horror stories I have heard. Well since then, we decided to push the wedding date back even further to July of 2009 for various reasons, but that is a different story.
Anyway, no one knows that the date is not October 24th of 2008. My dress finally came in the last week of August. I went to try it on, and to see if I was happy with the seamstress at the shop or if I was going to be taking it elsewhere. After the initial fitting, I quickly decided to take it somewhere else.....so before packing it up to take home and paying for the remainder of the dress, my sister, mother and I did a once over to make sure everything was okay and we noticed a large stain on the back of the dress on the left side, right where the seam connects. It appeared to be some sort of water mark on the fabric. We immediately got a manager who agreed that it happened at the manufacturer. We were able to come up with this because the "Kiri" has a tull over lay over satin and the stain was only on the satin, not on the tull. So she originally asked if we wanted it cleaned and we said definitely not. We want a new dress, knowing that we have plenty of time. She said no problem, she would not send the dress back to Maggie Sottero until they sent me a new one. She also said that she could not call that evening because it was after hours, but she would call first thing in the morning and call me back.
Well, I didn't receive a call so by that evening I called the shop myself to find out. The manager stated that she left a message and was waiting for them to return her call. I received a message a few days later stating that Maggie Sottero wanted the shop to send the dress back and they would replace the entire bottom of the dress for me. I was fine with this because the mistake was being replaced..there was nothing wrong with the top of the dress. So the manager said she sent the dress back and i would have it by the next Friday. Well, it took longer than that, and I had to call back to the shop to see if the dress had come back, and indeed it had, so I made an appointment to go and pick it up.
When we got there, we looked it over again and the stain was still there, smaller, but still there in the same exact spot. The manager who originally helped me was not there, she had just stepped out and they expected her to return, so I said that I would wait, that I didn't want to have to explain everything to someone else. Meanwhile, another manager came in and asked what was wrong and then asked three times in a row, do you want me to clean it. Each time, I gave a firm answer of no, please don't touch the dress.
Another manger came in and said she didn't know if the other manager was coming back so she wanted to try and help me. We started to try and explain the situation and she started to give us attitude. My mother said that it was simply unacceptable and we wanted a refund right now. The manager got snippy and said that it was up to the accountant to decide if that was going to happen and she couldn't get in touch with him now because it was after 5:00. It was approximately 5:45 at this time.
I was determined to wait around for the other manager to see the stain so that she could confirm what we were seeing was indeed the exact stain that was supposedly sent back to Maggie Sottero to fix. So we sat up front for another 15 minutes or so. After 6:00pm, I decided to go get something to eat with my mother and let them know that we would be back to see if she had returned at that point. When I got back to the shop, I was asked to come into the back to a fitting room. I said sure no problem. When I got there, the manager proceeded to tell me that she and the other manger that was there that evening were able to ge the stain out. All they had to do was run it out, and that it was just dust. My jaw dropped and I quickly exclaimed, "you did WHAT?" I expressed my anger to them, appropriately at first, for touching the stain after I had specifically asked them not too. She then gives me a story about how she called Maggie Sottero and they said that they replaced the front panel of the dress. I replied that I thought that was funny since the stain was in the back, and regardless of whether they replaced the front panel or not, there was still a stain on my dress that I asked them not to touch. They did not understand why I was so upset. I explained that I shouldn't to wear a dress that needed to be cleaned in order for it to be worn. That this is my wedding dress and it's not just a spot. I went out to the car and got my mother to deal with it because I was almost to tears.
When we came back in, the two managers tag teamed us and accused me of screaming at her, when I was simply crying and sobbing and still trying to hold a conversation. Then she had the audacity to accuse me of not wanting the dress and that was the reason that I was making such a fuss. At that point, my mother said, Cortney, i can't stand to see you cry like this. Let's just go and we will talk to Ronya tomorrow, that was the other manager that we dealt with in the first place.
So we left and Ronya called me at about 10:45 the next morning. She was apologetic for how we were treated, but said that there was nothing that they could do and she didnt' understand what the big deal was, that they got the stain out. She then said that it happens all the time and there was even a bride that had blood on her dress and she didn't care as long as they got it out so she could wear it. I told her that I didnt' care and that she needed to call my mother because I was again too upset to handle or deal with it all.
The point is, that I should not have to wear a dress that had to be cleaned before it went down the isle. I called the customer care line for Maggie Sottero after searching for what seemed like hours online for the number, only for them to tell me that they couldn't tell me anything as to whether the shop actually contacted them about the matter or not, I am thinking they didn't send it back at all and tried to get the stain out themselves and missed some of it......but Maggie said they have a contract with the retailers and can't tell me anything, but that they would talk to the shop to try and get it resolved for me. They said they would call me back the same day, and now two days in a row, after speaking to a manager, I have not received calls back.
I don't know what to do at this point. My wedding isn't until July of 2009, so I have plenty of time to get a new dress made. The shop will not refund my money or even give us a discount because they gave us 50 bucks off the dress when we ordered it......
Do you have any suggestions? Am I being bridezilla to ask that I get a new dress from Maggie and not wear a dress that has been cleaned?
Thoughts, suggestions, ideas?Thank you- Cortney Mullin....a sad bride who stupidly ordered from (name deleted)
I am very sad that the stress of this situation is robbing you of the joy you should be feeling at this happy time in your life. Yes, I do agree with you that the dress was probably never sent back to the factory. Spots are a common occurrence and solved by cleaning. It is usually done before the bride sees the gown but unfortunately this spot got missed. The store did get the spot out so there is no recourse open to you.
If you simply can not wear this dress because you see it as tainted than your only alternative is to go to another store a buy another dress -BUT I do need to tell you that any dress you buy may have been spot cleaned at the factory before it is shipped to you or at the Bridal store before they give it to you. Keeping these dresses clean through the construction process is nearly impossible. Cleaning does not devalue the dress or make it any less special.
I don't mean to sound unkind but yes, I do think you are being unreasonable in asking for a new dress. Your wedding day can still be all you have dreamed of it being. The spot is gone and no one at your wedding will know it was there. You can choose to not let this ruin your day by letting it go.
I wish you all the best,~Lea
Addendum:
I do not condone brides lying to bridal stores nor do I condone bridal stores lying to brides. Both are repugnant. This letter is a great example of why.
I am in the middle of an ordeal with the shop that I ordered my Maggie Sottero "Kiri" dress from. I ordered it on January 19th, of 2008. We fibbed to the store and told them that the wedding was in October and not in January of 2009 so that I was sure to have my dress months before the wedding instead of weeks or worse, days before like other horror stories I have heard. Well since then, we decided to push the wedding date back even further to July of 2009 for various reasons, but that is a different story.
Anyway, no one knows that the date is not October 24th of 2008. My dress finally came in the last week of August. I went to try it on, and to see if I was happy with the seamstress at the shop or if I was going to be taking it elsewhere. After the initial fitting, I quickly decided to take it somewhere else.....so before packing it up to take home and paying for the remainder of the dress, my sister, mother and I did a once over to make sure everything was okay and we noticed a large stain on the back of the dress on the left side, right where the seam connects. It appeared to be some sort of water mark on the fabric. We immediately got a manager who agreed that it happened at the manufacturer. We were able to come up with this because the "Kiri" has a tull over lay over satin and the stain was only on the satin, not on the tull. So she originally asked if we wanted it cleaned and we said definitely not. We want a new dress, knowing that we have plenty of time. She said no problem, she would not send the dress back to Maggie Sottero until they sent me a new one. She also said that she could not call that evening because it was after hours, but she would call first thing in the morning and call me back.
Well, I didn't receive a call so by that evening I called the shop myself to find out. The manager stated that she left a message and was waiting for them to return her call. I received a message a few days later stating that Maggie Sottero wanted the shop to send the dress back and they would replace the entire bottom of the dress for me. I was fine with this because the mistake was being replaced..there was nothing wrong with the top of the dress. So the manager said she sent the dress back and i would have it by the next Friday. Well, it took longer than that, and I had to call back to the shop to see if the dress had come back, and indeed it had, so I made an appointment to go and pick it up.
When we got there, we looked it over again and the stain was still there, smaller, but still there in the same exact spot. The manager who originally helped me was not there, she had just stepped out and they expected her to return, so I said that I would wait, that I didn't want to have to explain everything to someone else. Meanwhile, another manager came in and asked what was wrong and then asked three times in a row, do you want me to clean it. Each time, I gave a firm answer of no, please don't touch the dress.
Another manger came in and said she didn't know if the other manager was coming back so she wanted to try and help me. We started to try and explain the situation and she started to give us attitude. My mother said that it was simply unacceptable and we wanted a refund right now. The manager got snippy and said that it was up to the accountant to decide if that was going to happen and she couldn't get in touch with him now because it was after 5:00. It was approximately 5:45 at this time.
I was determined to wait around for the other manager to see the stain so that she could confirm what we were seeing was indeed the exact stain that was supposedly sent back to Maggie Sottero to fix. So we sat up front for another 15 minutes or so. After 6:00pm, I decided to go get something to eat with my mother and let them know that we would be back to see if she had returned at that point. When I got back to the shop, I was asked to come into the back to a fitting room. I said sure no problem. When I got there, the manager proceeded to tell me that she and the other manger that was there that evening were able to ge the stain out. All they had to do was run it out, and that it was just dust. My jaw dropped and I quickly exclaimed, "you did WHAT?" I expressed my anger to them, appropriately at first, for touching the stain after I had specifically asked them not too. She then gives me a story about how she called Maggie Sottero and they said that they replaced the front panel of the dress. I replied that I thought that was funny since the stain was in the back, and regardless of whether they replaced the front panel or not, there was still a stain on my dress that I asked them not to touch. They did not understand why I was so upset. I explained that I shouldn't to wear a dress that needed to be cleaned in order for it to be worn. That this is my wedding dress and it's not just a spot. I went out to the car and got my mother to deal with it because I was almost to tears.
When we came back in, the two managers tag teamed us and accused me of screaming at her, when I was simply crying and sobbing and still trying to hold a conversation. Then she had the audacity to accuse me of not wanting the dress and that was the reason that I was making such a fuss. At that point, my mother said, Cortney, i can't stand to see you cry like this. Let's just go and we will talk to Ronya tomorrow, that was the other manager that we dealt with in the first place.
So we left and Ronya called me at about 10:45 the next morning. She was apologetic for how we were treated, but said that there was nothing that they could do and she didnt' understand what the big deal was, that they got the stain out. She then said that it happens all the time and there was even a bride that had blood on her dress and she didn't care as long as they got it out so she could wear it. I told her that I didnt' care and that she needed to call my mother because I was again too upset to handle or deal with it all.
The point is, that I should not have to wear a dress that had to be cleaned before it went down the isle. I called the customer care line for Maggie Sottero after searching for what seemed like hours online for the number, only for them to tell me that they couldn't tell me anything as to whether the shop actually contacted them about the matter or not, I am thinking they didn't send it back at all and tried to get the stain out themselves and missed some of it......but Maggie said they have a contract with the retailers and can't tell me anything, but that they would talk to the shop to try and get it resolved for me. They said they would call me back the same day, and now two days in a row, after speaking to a manager, I have not received calls back.
I don't know what to do at this point. My wedding isn't until July of 2009, so I have plenty of time to get a new dress made. The shop will not refund my money or even give us a discount because they gave us 50 bucks off the dress when we ordered it......
Do you have any suggestions? Am I being bridezilla to ask that I get a new dress from Maggie and not wear a dress that has been cleaned?
Thoughts, suggestions, ideas?Thank you- Cortney Mullin....a sad bride who stupidly ordered from (name deleted)
I am very sad that the stress of this situation is robbing you of the joy you should be feeling at this happy time in your life. Yes, I do agree with you that the dress was probably never sent back to the factory. Spots are a common occurrence and solved by cleaning. It is usually done before the bride sees the gown but unfortunately this spot got missed. The store did get the spot out so there is no recourse open to you.
If you simply can not wear this dress because you see it as tainted than your only alternative is to go to another store a buy another dress -BUT I do need to tell you that any dress you buy may have been spot cleaned at the factory before it is shipped to you or at the Bridal store before they give it to you. Keeping these dresses clean through the construction process is nearly impossible. Cleaning does not devalue the dress or make it any less special.
I don't mean to sound unkind but yes, I do think you are being unreasonable in asking for a new dress. Your wedding day can still be all you have dreamed of it being. The spot is gone and no one at your wedding will know it was there. You can choose to not let this ruin your day by letting it go.
I wish you all the best,~Lea
Addendum:
I do not condone brides lying to bridal stores nor do I condone bridal stores lying to brides. Both are repugnant. This letter is a great example of why.
Mom Dad & Me, in the River Oaks Shopping Mall
July 2008
Thank you so much for your blunt advise!!! What I thought would be the most exciting and enjoyable part of preparing for my upcoming wedding, shopping for my dress, wound up being frustrating and horrible. I started by visiting bridal shop after bridal shop. The people were high-pressure, dismissive, and pushy.
One day, I walked into a tiny Quinceria shop in the corner of a shopping mall to look at a dress in the window. A teenage girl covered in smiles ran up and asked if she could help me. When I said I was looking for a wedding dress all of the sales girls in the shop ran up to say congratulations. They stuffed me in a dressing room and kept the dresses coming. I would come out in each dress they bought and they would all give their opinion - "No." "That's no good.", "That's okay", etc. Finally I came out and they all jumped up (also my sister and best friend who came with) and said that was THE ONE. I looked in the mirror and started to cry. IT WAS THE ONE!! This was the most fun I've had shopping for anything ever! And the dress cost less than a third of what I was prepared to plunk down at the fancy bridal shop. Please mention Mom Dad & Me in the River Oaks Shopping Mall in Calumet City on your site. They deserve to be acknowledged.Angela
Thank you for sharing your positive experience. This is what every bride should eperience! I will get this up on the site as soon as I can!
I wish you all the best,~Lea
Thank you so much for your blunt advise!!! What I thought would be the most exciting and enjoyable part of preparing for my upcoming wedding, shopping for my dress, wound up being frustrating and horrible. I started by visiting bridal shop after bridal shop. The people were high-pressure, dismissive, and pushy.
One day, I walked into a tiny Quinceria shop in the corner of a shopping mall to look at a dress in the window. A teenage girl covered in smiles ran up and asked if she could help me. When I said I was looking for a wedding dress all of the sales girls in the shop ran up to say congratulations. They stuffed me in a dressing room and kept the dresses coming. I would come out in each dress they bought and they would all give their opinion - "No." "That's no good.", "That's okay", etc. Finally I came out and they all jumped up (also my sister and best friend who came with) and said that was THE ONE. I looked in the mirror and started to cry. IT WAS THE ONE!! This was the most fun I've had shopping for anything ever! And the dress cost less than a third of what I was prepared to plunk down at the fancy bridal shop. Please mention Mom Dad & Me in the River Oaks Shopping Mall in Calumet City on your site. They deserve to be acknowledged.Angela
Thank you for sharing your positive experience. This is what every bride should eperience! I will get this up on the site as soon as I can!
I wish you all the best,~Lea
Bridal Gown arrived Way Too Big
July 2008
Hi,
I came across your website after coming home from a terrible first dress fitting. My wedding dress is a maagie sottero
http://www.maggiesottero.com/dress.aspx?showAll=1&style=S5125ST
The dress was ordered in a size 6, I typically wear a size 4. I know this is typical, except the dress was way too big and was falling down at my fitting. The corset was done up as tight as possible which made it lose the criss-cross pattern and look like a straight line at the back. This also made the dress poof up around my bum (making it look very large) They told me I will just have to deal with it because if they tighten the dress I won't be able to sit down. I am not sure what to do because the dress slips down when I move my arms.
I'm not sure what they meant by you not being able to sit down. I have taken in lace-back gowns so the lacings could lace more open. I think because this would be difficult to do on your gown they just said they couldn't do it. In this case you really don't want them doing it because they just might botch the job. Call around a find someone else that is willing to see you and do the work properly.
~Lea
Hi,
I came across your website after coming home from a terrible first dress fitting. My wedding dress is a maagie sottero
http://www.maggiesottero.com/dress.aspx?showAll=1&style=S5125ST
The dress was ordered in a size 6, I typically wear a size 4. I know this is typical, except the dress was way too big and was falling down at my fitting. The corset was done up as tight as possible which made it lose the criss-cross pattern and look like a straight line at the back. This also made the dress poof up around my bum (making it look very large) They told me I will just have to deal with it because if they tighten the dress I won't be able to sit down. I am not sure what to do because the dress slips down when I move my arms.
I'm not sure what they meant by you not being able to sit down. I have taken in lace-back gowns so the lacings could lace more open. I think because this would be difficult to do on your gown they just said they couldn't do it. In this case you really don't want them doing it because they just might botch the job. Call around a find someone else that is willing to see you and do the work properly.
~Lea
Wedding Gown Sample Fit Verses Dress I Ordered
April 2009
Fell in love with the mother of bride gown, ordered it last wk of Jan, had tried the sample size 10 on with a corset bra, fit perfectly, looked great. Went to try it on over the weekend, about 9 wks later, with a reg. bra and some water retention and it wont close at top-about 3 inches off, I was to upset to think to try the sample on again, and it was a busy Sat morning, salesgirl told me to come back for my fitting and they'd fit me for a good corest and we'd be ok. I've have been working out more than usual these last few months, my husband says its my lats but I'm freaking out! If the sample dress or my dress does fit, do I have any ground to stand on? This is a highly respected bridal shop, of course all sales final!!
Any suggestions appreciated-Jane
I had a bride once whose gown fit perfectly when she picked it up and a few weeks later she could not zip it up. After some questioning I found out she and her groom were taking scuba diving lessons and she had built up her upper body so much that her dress no longer zipped. Most gowns have a little something in the seams that can be let out and hers worked just fine once I did.
I can't say for certain what the situation is with your gown but it is a great idea to try on the sample again, if only for your peace of mind. Also, the different bra can make a big change in the fit.
When you go back to the salon, bring along a tape measure and measure the sample gown to compare it to your gown. All sales are usually final, but there are times when respectable salon owners will make things right for you. They might not be able to get you another gown, but they should at least offer to do the alterations to make yours fit like the sample for no charge.
~Lea
Fell in love with the mother of bride gown, ordered it last wk of Jan, had tried the sample size 10 on with a corset bra, fit perfectly, looked great. Went to try it on over the weekend, about 9 wks later, with a reg. bra and some water retention and it wont close at top-about 3 inches off, I was to upset to think to try the sample on again, and it was a busy Sat morning, salesgirl told me to come back for my fitting and they'd fit me for a good corest and we'd be ok. I've have been working out more than usual these last few months, my husband says its my lats but I'm freaking out! If the sample dress or my dress does fit, do I have any ground to stand on? This is a highly respected bridal shop, of course all sales final!!
Any suggestions appreciated-Jane
I had a bride once whose gown fit perfectly when she picked it up and a few weeks later she could not zip it up. After some questioning I found out she and her groom were taking scuba diving lessons and she had built up her upper body so much that her dress no longer zipped. Most gowns have a little something in the seams that can be let out and hers worked just fine once I did.
I can't say for certain what the situation is with your gown but it is a great idea to try on the sample again, if only for your peace of mind. Also, the different bra can make a big change in the fit.
When you go back to the salon, bring along a tape measure and measure the sample gown to compare it to your gown. All sales are usually final, but there are times when respectable salon owners will make things right for you. They might not be able to get you another gown, but they should at least offer to do the alterations to make yours fit like the sample for no charge.
~Lea
Overly Chatty Alteration Lady
January 2010
I like what you had to say about the alteration policies of the bridal shops. I wish we would have had you when my daughter got married. The seamstress was rude and pushy, and shared her marriage failure with my daughter as she pinned her dress. When we picked the dress up, I had to redo the bustle connections – they were all crooked and puckering, but there was no time left to have the shop do it. It is good to hear that someone out there has pride in their work!
Kathy
Hi Kathy,
I'm so sad to hear of your experience. I do hope your daughter was able to ignore her seamstress's lack of judgement and finesse. I'm sure you were able to counteract her poor attitude with your own good one. I have found Moms being more involved in their daughter's weddings these past few years. I have had many positive experiences with brides that I find it odd that there are people out there that don't. I think it's all about attitude. I know it's not easy to keep that good attitude up every day, but I have found that on those days that I am a little low on good attitude I can always draw off the bride's joy.
I have always seen my job as more than just sewing on a big white dress. I'm part of the bridal experience. I get to share the joy of so many brides. I get to live the process more than the once that many girls get. It's very cool. I wish all alteration specialists could see it that way.~Lea
I like what you had to say about the alteration policies of the bridal shops. I wish we would have had you when my daughter got married. The seamstress was rude and pushy, and shared her marriage failure with my daughter as she pinned her dress. When we picked the dress up, I had to redo the bustle connections – they were all crooked and puckering, but there was no time left to have the shop do it. It is good to hear that someone out there has pride in their work!
Kathy
Hi Kathy,
I'm so sad to hear of your experience. I do hope your daughter was able to ignore her seamstress's lack of judgement and finesse. I'm sure you were able to counteract her poor attitude with your own good one. I have found Moms being more involved in their daughter's weddings these past few years. I have had many positive experiences with brides that I find it odd that there are people out there that don't. I think it's all about attitude. I know it's not easy to keep that good attitude up every day, but I have found that on those days that I am a little low on good attitude I can always draw off the bride's joy.
I have always seen my job as more than just sewing on a big white dress. I'm part of the bridal experience. I get to share the joy of so many brides. I get to live the process more than the once that many girls get. It's very cool. I wish all alteration specialists could see it that way.~Lea
I Just Don't Love it
March 2010
Hi Leanna,
My name is Cheryl and I live in Brockton, MA.
I ordered a dress from a boutique, site unseen. Meaning, from a catalog they had because they did not have any dresses in my size. I ordered a dress that she sells, i.e. Mon Cherie Montage. Well the dress comes in, I look at it and don't love the dress. It looks good on paper but does nothing for my body. Now this store has wedding dresses on it's web site and the whole shebang, but no dresses in my size. So I end up paying for this dress. The dress never leaves the store because they said they were going to alter the dress. I have since decided this dress is not for me. When I call the owner to discuss my disappointment she says, you have to make a decision by Monday, well that was 2 days ago. I bring an attendant and she looks at the dress but see's my unhappiness. The seamstress trys to tell me this dress is gorgeous. I am not feeling it. I have a large chest. DDD also, I went to the store they recommended to purchase my undergarment. Well that lady says it will take 2 weeks for it to come in. So how can i possibly make a decision about a dress that has not left the store to say, this will work for me? The owner just tells me to buy a strapless bra. Now mind you, don't strapless bras come in different styles in the back and front? How was I to know which to get for this dress? so, I'm getting worried again. I email her twice and still no respond. I have asked for a refund on this purchase 1, because it has not left the store. 2. she does not have any dresses in my size in the store. 3. I'm not in love with the dress. 4. The seamstress tells me to get some sheer fabric so she can make straps, I don't mind straps but she can tell, it does not work well for my size chest . What can I do about this? The dress as of this day still sits in her store. Is it mine or is it hers? There has not been any alteration on the dress.
-- ~~~~~ (((())))Cheryl
Hi Cheryl,
Usually, wedding gowns are not returnable for any reason. It should say this on your order form some where. The problem for the store is that they will have a hard time finding another bride to buy this gown from them. If you didn't like it, it's highly unlikely another bride will like it. If they are willing to take the gown back you need to make your decision before they change their mind.
A good bra can make a big difference in the looks of any gown. I have seen this many times. For brides larger than C, it's very hard. Alterations are usually necessary to get the breast area fitting well. For some odd reason I have yet to understand, these gowns come in with the oddest breast curves. I had a bride return just yesterday that I had to spend many hours altering her breast area and it looked great on her. I thought about it later and wished I had taken a before picture of her to put up on my site to show larger breasted brides that this is a regular problem and can be fixed.
Can you describe what you are unhappy about in more detail? Do you have a picture of the gown I can see?
Hi Leanna,
My name is Cheryl and I live in Brockton, MA.
I ordered a dress from a boutique, site unseen. Meaning, from a catalog they had because they did not have any dresses in my size. I ordered a dress that she sells, i.e. Mon Cherie Montage. Well the dress comes in, I look at it and don't love the dress. It looks good on paper but does nothing for my body. Now this store has wedding dresses on it's web site and the whole shebang, but no dresses in my size. So I end up paying for this dress. The dress never leaves the store because they said they were going to alter the dress. I have since decided this dress is not for me. When I call the owner to discuss my disappointment she says, you have to make a decision by Monday, well that was 2 days ago. I bring an attendant and she looks at the dress but see's my unhappiness. The seamstress trys to tell me this dress is gorgeous. I am not feeling it. I have a large chest. DDD also, I went to the store they recommended to purchase my undergarment. Well that lady says it will take 2 weeks for it to come in. So how can i possibly make a decision about a dress that has not left the store to say, this will work for me? The owner just tells me to buy a strapless bra. Now mind you, don't strapless bras come in different styles in the back and front? How was I to know which to get for this dress? so, I'm getting worried again. I email her twice and still no respond. I have asked for a refund on this purchase 1, because it has not left the store. 2. she does not have any dresses in my size in the store. 3. I'm not in love with the dress. 4. The seamstress tells me to get some sheer fabric so she can make straps, I don't mind straps but she can tell, it does not work well for my size chest . What can I do about this? The dress as of this day still sits in her store. Is it mine or is it hers? There has not been any alteration on the dress.
-- ~~~~~ (((())))Cheryl
Hi Cheryl,
Usually, wedding gowns are not returnable for any reason. It should say this on your order form some where. The problem for the store is that they will have a hard time finding another bride to buy this gown from them. If you didn't like it, it's highly unlikely another bride will like it. If they are willing to take the gown back you need to make your decision before they change their mind.
A good bra can make a big difference in the looks of any gown. I have seen this many times. For brides larger than C, it's very hard. Alterations are usually necessary to get the breast area fitting well. For some odd reason I have yet to understand, these gowns come in with the oddest breast curves. I had a bride return just yesterday that I had to spend many hours altering her breast area and it looked great on her. I thought about it later and wished I had taken a before picture of her to put up on my site to show larger breasted brides that this is a regular problem and can be fixed.
Can you describe what you are unhappy about in more detail? Do you have a picture of the gown I can see?
Hallow-to-Hem is Too Short
June 2010
Hi Leanna,
First I wanted to thank you for reading and responding to this as I'm sure you get many emails and are very busy!
I just had my first dress fitting yesterday (LOVE my dress) and I have a question on the proper hem length for this dress. http://www.casanuntilor.ro/galerie_foto/1287/palmares-B.jpg
I am just shy of 5'3'' and was advised to get a hallow to hem for this gown which I did. I wore 4 inch heels when the bridal salon measured me as I wear heels every day and plan on using a fabulous pair of couture shoes with the gown for my big day (not to mention my husband to be is 6'4'' so I can use some height). The salon measured a 51.5 inch hallow to hem.
I brought my 4" heels with me to the seamstress who is taking the dress in (chest, waist, hips, etc) and she said that 4" would be way too tall for the dress. She suggested 2" heels which puts the gown touching the ground. There is also tulle underneath the dress that seems much more stiff than the sample I've tried on several times so I'm hoping that after steaming and hanging that the dress will fall flatter.
So my dilema. The bridal store said that the peep of the toe of the shoe should be shown in this dress but the seamstress advised on just touching the ground. I don't want the dress to appear "too short" so i'm torn on the heel height. Although i've had my heart set on 4" heels I want to ensure I look appropriate. How many inches off the ground do you think this dress should be?
Thanks in advance,Melissa
Hi Melissa,
I am 5"6", so the 51.5 hallow to hem they measured on you should be 3" too short on me. I held a tape up to me and it was about 1" too short. Now, figuring your 4" heals, I'd say they didn't order you the correct hallow to hem measurement. They may have decided for you that the hem has to touch the floor which is not their right to decide. Many brides do want this but it is certainly not a matter of properness. Hem length is a matter of your comfort level for walking ease and gracefulness. If you have the experience to walk in a gown that touches the floor with grace than I would recommend that you can have your hem touch the floor. If you can't than it is much better for you to have it up a little bit. Aside from what all the TV shows are saying - - - No one is looking at your feet. They are all wanting to see your smiling face. If you can't smile while walking in a awkwardly hemmed gown, than you are not going to look good.
Most of my brides have been comfortable with their hem 1" above the floor. In the picture you sent it looks like the hem may be a bit higher than 1", maybe 1 1/2" or 2". I don't understand why they are telling you that this dress has to have a hem touching the floor other then they goofed at the hallow measurement and are trying to get you to accept the hem as is. There is not much that they can do to change the dress at this point. If they knew how, lace can be added seamlessly to the bottom to make it longer. Lace is cool in what you can do with it and since your gown is all over lace design already it would be easy to make the hem a tiny bit longer so you can wear your 4" heals. Though I'm sure they measured your hallow to hem wrong and should do anything they can to fix it, I'm also sure the store will charge you for changing the hem.
Two inches sounds like a lot but it's not. Since your lace has a scalloped edge it's hard to tell exactly how much above the floor it is so you can fudge it a little and no one will know. No one is going to take a ruler to you at your wedding anyway. Like I said, they are all focusing on your face, not your feet. They look at the dress a bit, but only people like me look at hems.
I'm rambling a bit and I don't know if any of my thoughts are helping you decide what to do. I don't think they will cooperate if you do want to do something to change the hem. They sound like they are set in their ways and not caring about what the bride wishes for her vision of her special day. I have rules but I also understand that you have to be willing to listen to brides and help them get what they want, not what the store thinks is appropriate. Today's bride has her own ideas of what she wants and the industry needs to be flexible instead of insisting that brides adhere to the old standards.
What do you think about 3" heals? That might make the length just right. You do not have to tell them you are doing that either. Just bring a nice pair of 3" heals to your last fitting and say nothing.
~Lea
Hi Leanna!
THANK YOU SO MUCH for your advice, it all makes alot of sense. I would agree that the hem is 1 inch shorter than it should be. I think they made the decision that the hem should be shorter and now I can't wear the shoes that I want!
That being said, I was also thinking to go with 3" heels. The seamstress had me try on
2 3/4" heels and since it wasn't touching the ground said they were still too tall (however I thought it looked fine). I did think the 4" was too tall. I am going to see if I can find a 3" pair so that it's a balance in between. I'm not one to make a stink but my couture shoes were like what diamonds are to other girls! I so badly wanted to rock a pair of christian louboutains in red, purple or blue, especially since I wear 4-4.5 inch shoes daily. I even made sure I had them with me when they measured me!
Anyway, I appreciate your ideas and I think you're right on point. I have a second fitting on August 4 to see how the bust/waist, etc look so i'll bring the shoes with me. I'll bring along a 2 inch pair as well as a 3" to see what looks best........
THANK YOU again for your input, it's really made me feel much better about this whole thing. At the end of the day there are many more important things than my hem and i'm happy to have so many blessings so I should be happy that the worst thing i'm dealing with is that and not something else. :)
take care!Melissa
Hi Leanna,
First I wanted to thank you for reading and responding to this as I'm sure you get many emails and are very busy!
I just had my first dress fitting yesterday (LOVE my dress) and I have a question on the proper hem length for this dress. http://www.casanuntilor.ro/galerie_foto/1287/palmares-B.jpg
I am just shy of 5'3'' and was advised to get a hallow to hem for this gown which I did. I wore 4 inch heels when the bridal salon measured me as I wear heels every day and plan on using a fabulous pair of couture shoes with the gown for my big day (not to mention my husband to be is 6'4'' so I can use some height). The salon measured a 51.5 inch hallow to hem.
I brought my 4" heels with me to the seamstress who is taking the dress in (chest, waist, hips, etc) and she said that 4" would be way too tall for the dress. She suggested 2" heels which puts the gown touching the ground. There is also tulle underneath the dress that seems much more stiff than the sample I've tried on several times so I'm hoping that after steaming and hanging that the dress will fall flatter.
So my dilema. The bridal store said that the peep of the toe of the shoe should be shown in this dress but the seamstress advised on just touching the ground. I don't want the dress to appear "too short" so i'm torn on the heel height. Although i've had my heart set on 4" heels I want to ensure I look appropriate. How many inches off the ground do you think this dress should be?
Thanks in advance,Melissa
Hi Melissa,
I am 5"6", so the 51.5 hallow to hem they measured on you should be 3" too short on me. I held a tape up to me and it was about 1" too short. Now, figuring your 4" heals, I'd say they didn't order you the correct hallow to hem measurement. They may have decided for you that the hem has to touch the floor which is not their right to decide. Many brides do want this but it is certainly not a matter of properness. Hem length is a matter of your comfort level for walking ease and gracefulness. If you have the experience to walk in a gown that touches the floor with grace than I would recommend that you can have your hem touch the floor. If you can't than it is much better for you to have it up a little bit. Aside from what all the TV shows are saying - - - No one is looking at your feet. They are all wanting to see your smiling face. If you can't smile while walking in a awkwardly hemmed gown, than you are not going to look good.
Most of my brides have been comfortable with their hem 1" above the floor. In the picture you sent it looks like the hem may be a bit higher than 1", maybe 1 1/2" or 2". I don't understand why they are telling you that this dress has to have a hem touching the floor other then they goofed at the hallow measurement and are trying to get you to accept the hem as is. There is not much that they can do to change the dress at this point. If they knew how, lace can be added seamlessly to the bottom to make it longer. Lace is cool in what you can do with it and since your gown is all over lace design already it would be easy to make the hem a tiny bit longer so you can wear your 4" heals. Though I'm sure they measured your hallow to hem wrong and should do anything they can to fix it, I'm also sure the store will charge you for changing the hem.
Two inches sounds like a lot but it's not. Since your lace has a scalloped edge it's hard to tell exactly how much above the floor it is so you can fudge it a little and no one will know. No one is going to take a ruler to you at your wedding anyway. Like I said, they are all focusing on your face, not your feet. They look at the dress a bit, but only people like me look at hems.
I'm rambling a bit and I don't know if any of my thoughts are helping you decide what to do. I don't think they will cooperate if you do want to do something to change the hem. They sound like they are set in their ways and not caring about what the bride wishes for her vision of her special day. I have rules but I also understand that you have to be willing to listen to brides and help them get what they want, not what the store thinks is appropriate. Today's bride has her own ideas of what she wants and the industry needs to be flexible instead of insisting that brides adhere to the old standards.
What do you think about 3" heals? That might make the length just right. You do not have to tell them you are doing that either. Just bring a nice pair of 3" heals to your last fitting and say nothing.
~Lea
Hi Leanna!
THANK YOU SO MUCH for your advice, it all makes alot of sense. I would agree that the hem is 1 inch shorter than it should be. I think they made the decision that the hem should be shorter and now I can't wear the shoes that I want!
That being said, I was also thinking to go with 3" heels. The seamstress had me try on
2 3/4" heels and since it wasn't touching the ground said they were still too tall (however I thought it looked fine). I did think the 4" was too tall. I am going to see if I can find a 3" pair so that it's a balance in between. I'm not one to make a stink but my couture shoes were like what diamonds are to other girls! I so badly wanted to rock a pair of christian louboutains in red, purple or blue, especially since I wear 4-4.5 inch shoes daily. I even made sure I had them with me when they measured me!
Anyway, I appreciate your ideas and I think you're right on point. I have a second fitting on August 4 to see how the bust/waist, etc look so i'll bring the shoes with me. I'll bring along a 2 inch pair as well as a 3" to see what looks best........
THANK YOU again for your input, it's really made me feel much better about this whole thing. At the end of the day there are many more important things than my hem and i'm happy to have so many blessings so I should be happy that the worst thing i'm dealing with is that and not something else. :)
take care!Melissa
My Wedding Gown Order Didn't Reach the Gown Company
June 2003
Hi-
Just browsing and stumbled upon your site. I have a horror story in progress. I paid for 1/2 my dress from a bridal salon and it was ordered in Jan. 2003; they told me it would be here early April 2003. On May 9, I called to see where my dress was (no one had called me). They told me that the company who was making the dress never received the order but that they had sent the order. So now, they assure me that I will get the dress about 10 days before my wedding! They are being very confident but I don't trust them! Any ideas on how I should handle the situation. It is May 12 now and the 1000.00 dollar payment was processed on my credit card in January!!!! I feel like I'm in a corner and have no choice but to "wait and see". It's ruining my wedding experience. My wedding is June 28, 2003....What do you think???????
Tracy
I know this sounds bad, but it happens now and then. It may not even be anyone's lack of proper attention either. This is the busy wedding season and sometimes orders get delayed. It is never good for a bride's nerves but it usually works out. My biggest concern is have they promised you to have your alterations finished in that 10 day period? It normally takes weeks to alter a gown. It certainty can be done in as little as one day with great diligence, but the work is usually spread out over a few weeks to allow for multiple fittings and a bride's busy schedule.
Do you have a back-up plan. Not that I think you will need one, but it will help your nerves. Many Bridal stores have lovely dresses that are available off the rack. It would not be your first choice, but it can be just as beautiful. You can choose a dress as a back-up and if the store will cooperate, make an arrangement to purchase it if the other doesn't show.
Do you know what your sales contract says about this situation? What does the store owe you if the gown does not show up on time? If this is a reputable store they are doing everything they can to make this work for you. I know their assurances are not helping you to trust them, but I'm sure from what you have said that they are working on the problem for you.
Have they given you a number at the manufacturer that you can call to talk directly? They may not have one, but it's worth asking. Many manufacturers will only accept calls from the store and not the customer, but they might if you ask. Talking to them directly may help to ease your mind about the whole thing.
Unfortunately, it's past the 90 day period to issue a chargeback through your credit card company, but you might want to call them anyway and talk, again to just give you something to do that might ease your mind.
Have you talked to your groom about this? You may not want to bother him with it or you may think he doesn't care about the nitty gritty of the wedding plans, but if you can't talk to him about anything, than why would you be marring him - in my humble opinion. Letting him help you work through this could help you two become closer. Many a groom is desperately wanting to be included in the plans but doesn't know how to tell his nerve racked bride. Just a thought.
I hope some of this has helped. I know it's hard and you so desperately want everything to be perfect, but it still can be a wonderful day. I have lived trough many difficult last minute troubles with brides, and it has always worked out fine. Things happen, but they work out. Actually, I think it better that it doesn't go too easy. Because just like life, weddings have to be lived and a new couple has to make it together. When it goes too easy, there's nothing to cement the marriage. Cement is hard, but it's a good, stable thing to have forming the foundation of your new life together.
If none of this helps go to your nearest bookstore and buy "It Was on Fire When I Lay Down on It" by Robert Fulghum. It's my favorite book of short stories. All of them are great, but read the stories on page 7 and 143.
Hang in there. It will be ok.~Lea
Hi-
Just browsing and stumbled upon your site. I have a horror story in progress. I paid for 1/2 my dress from a bridal salon and it was ordered in Jan. 2003; they told me it would be here early April 2003. On May 9, I called to see where my dress was (no one had called me). They told me that the company who was making the dress never received the order but that they had sent the order. So now, they assure me that I will get the dress about 10 days before my wedding! They are being very confident but I don't trust them! Any ideas on how I should handle the situation. It is May 12 now and the 1000.00 dollar payment was processed on my credit card in January!!!! I feel like I'm in a corner and have no choice but to "wait and see". It's ruining my wedding experience. My wedding is June 28, 2003....What do you think???????
Tracy
I know this sounds bad, but it happens now and then. It may not even be anyone's lack of proper attention either. This is the busy wedding season and sometimes orders get delayed. It is never good for a bride's nerves but it usually works out. My biggest concern is have they promised you to have your alterations finished in that 10 day period? It normally takes weeks to alter a gown. It certainty can be done in as little as one day with great diligence, but the work is usually spread out over a few weeks to allow for multiple fittings and a bride's busy schedule.
Do you have a back-up plan. Not that I think you will need one, but it will help your nerves. Many Bridal stores have lovely dresses that are available off the rack. It would not be your first choice, but it can be just as beautiful. You can choose a dress as a back-up and if the store will cooperate, make an arrangement to purchase it if the other doesn't show.
Do you know what your sales contract says about this situation? What does the store owe you if the gown does not show up on time? If this is a reputable store they are doing everything they can to make this work for you. I know their assurances are not helping you to trust them, but I'm sure from what you have said that they are working on the problem for you.
Have they given you a number at the manufacturer that you can call to talk directly? They may not have one, but it's worth asking. Many manufacturers will only accept calls from the store and not the customer, but they might if you ask. Talking to them directly may help to ease your mind about the whole thing.
Unfortunately, it's past the 90 day period to issue a chargeback through your credit card company, but you might want to call them anyway and talk, again to just give you something to do that might ease your mind.
Have you talked to your groom about this? You may not want to bother him with it or you may think he doesn't care about the nitty gritty of the wedding plans, but if you can't talk to him about anything, than why would you be marring him - in my humble opinion. Letting him help you work through this could help you two become closer. Many a groom is desperately wanting to be included in the plans but doesn't know how to tell his nerve racked bride. Just a thought.
I hope some of this has helped. I know it's hard and you so desperately want everything to be perfect, but it still can be a wonderful day. I have lived trough many difficult last minute troubles with brides, and it has always worked out fine. Things happen, but they work out. Actually, I think it better that it doesn't go too easy. Because just like life, weddings have to be lived and a new couple has to make it together. When it goes too easy, there's nothing to cement the marriage. Cement is hard, but it's a good, stable thing to have forming the foundation of your new life together.
If none of this helps go to your nearest bookstore and buy "It Was on Fire When I Lay Down on It" by Robert Fulghum. It's my favorite book of short stories. All of them are great, but read the stories on page 7 and 143.
Hang in there. It will be ok.~Lea
Size Chart Verses Me?
Hi Leanna:
I am concerned and stressed out about the dress size I ordered. I was doing some research and came across your website.
I am getting married in September 2010. I just ordered my dress two days ago. I purchased a pronovias 2010 collection dress. I attached a copy of my dress to this email. The bridal store measured me at:
Bust: 32.5"Waist: 25.75"Hip: 34.75"
I was honestly surprised about my waist measurement because in I always knew my waist measurement fluctuated between 26.5 ~ 27".
Here's the Pronovias size chart I found online but from what I remember seeing at the shop, the waist size for Pronovias size 4 was 25.9".
PRONOVIAS EFFECTIVE 6/1/2009
SIZE 4 6BUST 34.5" 35"WAIST 26" 27" HIPS 37" 38"
They recommended I order a size 4 based on their measurements which made sense based on their measurements they took for me. After I purchased and went home, I couldn't stop thinking about my waist measurement. It didn't sound right. I measured myself numerous of times and got 27". Even sucking in my belly I got 26.5~26.75". I tried re-measuring myself in the morning to see and I got 26.75-27". I even tried measuring the smallest part of my waist and I did not get what they measured me at. I'm stressed out because if they did not measure my waist correctly, this means my waist size will fall into a pronovias size 6 instead of size 4. I left the store a message to talk to them and see how they measured me at the size they did and if it's too late to order one size up.
What are your thoughts? Do you think I should be fine with a size 4 even if my waist is usually a high 26 to 27"? Or do you think the size 4 will be too tight in my waist? And if so, looking at the picture of my dress, does it look difficult to take out slightly? If I change my order to size 6 (if it's even possible), will it be difficult taking in to fit me? If I could get your thoughts and advice, I would truly appreciate it.
Thanks and I hope to hear from you soon.
Hi Annette,
Generally it's better to plan to take in then let out. Most of these gowns can be let out at least an inch. Some can't be at all while I have done some up to 4 inches. It depends a lot on the style of the dress and many brides want them to be tight in the waist area.
Do the other measurements they took match your body? Again, it depends on the style but many a gown is difficult to alter if the bust area is off more than an inch. They might have been thinking that your waist is the easier place to be altered. I can't say without seeing the seams of the dress.
Does this store have alteration ladies there so they can look at the seam structure and tell you if the waist can be let out if it's too tight?
~Lea
Hi Leanna:
The store did not have the dress so I could not try it on when taking measurements. I tried on a sample dress before at another store but it was a size 13, super big on me.
The bust and hips for a size 4 is still big so I will need to get that altered but what I'm concerned about is the waist. Would you recommend sticking with the size 4 since if I up my size to a 6 the bus and hips will be even larger on me? Your help and advice is very much appreciated.
Well, does your weight fluctuate like some women? September is a long way off.
It looks like the fabric is a good candidate for letting out without showing marks.
It's really hard to say without seeing the seams. I like your idea of getting them to remeasure you. Do they have other dresses from this designer? You can look at the seams and be fairly certain your gown will be about the same. What concerns me more than the fabric is that the dresses that are hugging to the body curves like this one are usually trimmed or snipped in the seams. This makes the curves lay nicer but they can't be let out.
Thank you :)
The material of my dress is silk.
I just got off the phone with the bridal shop and the manager agreed to re-measure me to be sure. I'm so relieved. So if they do decide to go one size up – to a size 6, there should be no problem letting it in to fit me perfectly, right?
My weight stays pretty consistent. If i fluctuate we are talking about 2-3 lb at most.
Thanks again for your time and help! :)
Cool. This sounds like a reputable store. Bring the measuring tape you were using to check your own measurements. Tapes can stretch from use. If theirs is very old it might be giving inaccurate measures.
For this style, taking in the sides should not change the design any. The fit I can't vouch for. That depends on the skill of your alteration lady. I'm sure I could have this fitting you to your satisfaction, this Alteration Specialits should be able to also.
Good Luck to you,~Lea
I am concerned and stressed out about the dress size I ordered. I was doing some research and came across your website.
I am getting married in September 2010. I just ordered my dress two days ago. I purchased a pronovias 2010 collection dress. I attached a copy of my dress to this email. The bridal store measured me at:
Bust: 32.5"Waist: 25.75"Hip: 34.75"
I was honestly surprised about my waist measurement because in I always knew my waist measurement fluctuated between 26.5 ~ 27".
Here's the Pronovias size chart I found online but from what I remember seeing at the shop, the waist size for Pronovias size 4 was 25.9".
PRONOVIAS EFFECTIVE 6/1/2009
SIZE 4 6BUST 34.5" 35"WAIST 26" 27" HIPS 37" 38"
They recommended I order a size 4 based on their measurements which made sense based on their measurements they took for me. After I purchased and went home, I couldn't stop thinking about my waist measurement. It didn't sound right. I measured myself numerous of times and got 27". Even sucking in my belly I got 26.5~26.75". I tried re-measuring myself in the morning to see and I got 26.75-27". I even tried measuring the smallest part of my waist and I did not get what they measured me at. I'm stressed out because if they did not measure my waist correctly, this means my waist size will fall into a pronovias size 6 instead of size 4. I left the store a message to talk to them and see how they measured me at the size they did and if it's too late to order one size up.
What are your thoughts? Do you think I should be fine with a size 4 even if my waist is usually a high 26 to 27"? Or do you think the size 4 will be too tight in my waist? And if so, looking at the picture of my dress, does it look difficult to take out slightly? If I change my order to size 6 (if it's even possible), will it be difficult taking in to fit me? If I could get your thoughts and advice, I would truly appreciate it.
Thanks and I hope to hear from you soon.
Hi Annette,
Generally it's better to plan to take in then let out. Most of these gowns can be let out at least an inch. Some can't be at all while I have done some up to 4 inches. It depends a lot on the style of the dress and many brides want them to be tight in the waist area.
Do the other measurements they took match your body? Again, it depends on the style but many a gown is difficult to alter if the bust area is off more than an inch. They might have been thinking that your waist is the easier place to be altered. I can't say without seeing the seams of the dress.
Does this store have alteration ladies there so they can look at the seam structure and tell you if the waist can be let out if it's too tight?
~Lea
Hi Leanna:
The store did not have the dress so I could not try it on when taking measurements. I tried on a sample dress before at another store but it was a size 13, super big on me.
The bust and hips for a size 4 is still big so I will need to get that altered but what I'm concerned about is the waist. Would you recommend sticking with the size 4 since if I up my size to a 6 the bus and hips will be even larger on me? Your help and advice is very much appreciated.
Well, does your weight fluctuate like some women? September is a long way off.
It looks like the fabric is a good candidate for letting out without showing marks.
It's really hard to say without seeing the seams. I like your idea of getting them to remeasure you. Do they have other dresses from this designer? You can look at the seams and be fairly certain your gown will be about the same. What concerns me more than the fabric is that the dresses that are hugging to the body curves like this one are usually trimmed or snipped in the seams. This makes the curves lay nicer but they can't be let out.
Thank you :)
The material of my dress is silk.
I just got off the phone with the bridal shop and the manager agreed to re-measure me to be sure. I'm so relieved. So if they do decide to go one size up – to a size 6, there should be no problem letting it in to fit me perfectly, right?
My weight stays pretty consistent. If i fluctuate we are talking about 2-3 lb at most.
Thanks again for your time and help! :)
Cool. This sounds like a reputable store. Bring the measuring tape you were using to check your own measurements. Tapes can stretch from use. If theirs is very old it might be giving inaccurate measures.
For this style, taking in the sides should not change the design any. The fit I can't vouch for. That depends on the skill of your alteration lady. I'm sure I could have this fitting you to your satisfaction, this Alteration Specialits should be able to also.
Good Luck to you,~Lea
Will my Hips look big?
May 2011
Hi,
I have my heart set on a Mori Lee 2505 even though I am a pear shape - this one seems not to make my hips look big due to the flaring skirt.
I have 41 inch hips and have been advised to order the 10. I tried on the 8 and it looked great but was very tight around the hips when I was sitting. My breast measurements are best suited to a 6!
I am wondering if it is ever impossible to make small breasts fit a wedding dress such as this? Can padding look fake or can the cup be made smaller before it is padded? Everyone knows that I don't have much up top - I don't want to look ridiculous!
Apparently it is difficult to let out the seams in this material as it is very light and silky. It has a firm underlayer as well, to hold everything in.
Thanks in advance, Deanne
Hi Deanna,
I've looked at a picture of Mori Lee 2505 and think it can look good on a small busted woman. You may like to add some padding to the cups, just don't add so much that you look silly. I don't think you can get away with not taking in the bust area a little, but that plus a little padding can give you just the right, balanced look.
Yes, I would think about ordering the 8.
~Lea
Hi,
I have my heart set on a Mori Lee 2505 even though I am a pear shape - this one seems not to make my hips look big due to the flaring skirt.
I have 41 inch hips and have been advised to order the 10. I tried on the 8 and it looked great but was very tight around the hips when I was sitting. My breast measurements are best suited to a 6!
I am wondering if it is ever impossible to make small breasts fit a wedding dress such as this? Can padding look fake or can the cup be made smaller before it is padded? Everyone knows that I don't have much up top - I don't want to look ridiculous!
Apparently it is difficult to let out the seams in this material as it is very light and silky. It has a firm underlayer as well, to hold everything in.
Thanks in advance, Deanne
Hi Deanna,
I've looked at a picture of Mori Lee 2505 and think it can look good on a small busted woman. You may like to add some padding to the cups, just don't add so much that you look silly. I don't think you can get away with not taking in the bust area a little, but that plus a little padding can give you just the right, balanced look.
Yes, I would think about ordering the 8.
~Lea
Hip Measurement for A-Line Gown
October 2010
Hi Leanna,
First of all, your website has taught me much about wedding gowns and alterations. Thank you so much!
I am about to order a Casablanca gown (Style #1827) http://www.casablancabridal.com/collections/view/5/84 from a local bridal salon. It's got a lot of lace and some beadings on the top. I stand at 5'2" and my measurement is 32-25-35 (taken by the sale representative). The wedding gown size chart from Casablanca is below:
Size 2 = 33-24-35Size 4 = 34-25-36
It seems if I order Size 2, I would need to let out the waist. If I order a Size 4, I would need a lot of padding for the bust area and/or alterations to take it in. From the many Q&As on your website, it seems I should order based on the largest measurement, which is my hip size. But since this is an A-line dress, does the hip size matter? If it doesn't, do I follow my bust size or my waist size for a better fit? As this is a low back dress, I'm not sure if I can wear a bra without the strap showing itself in the back. And I don't think diet will shrink my waist down much, although I intend to increase my exercise regimen until my wedding day. I would also like to eat the food at my own wedding.
The sale representative told me it's up to me which size to order, but I'm not sure which size I should order. Do you have any suggestions? Which one should I order to maximize fit and minimize alterations?
Thank you very much for your help! Lindia
Hi Lindia,
There are a lot of factors here. It is generally better to order by the largest measurement, but you are correct in taking in the gown's a line style into consideration. Most brides also like a snug waist, and since this is a strapless neckline, the snug waist might be just fine and not need letting out. If you feel it is too tight, this style of gown does usually have some seam allowance that can be let out. I can't promise this but it is usually true. You could look inside the sample dress at the store to see if the seams are designed for some spare space.
Though it is generally better to take in than let out - the bustline does get complicated depending on each bride's breast situation. Some do just fine with a little nip at the side seam and others do need padding which brides either love or hate. Some like a little more cleavage for their special day while others think they need to be totally who they really are. Looking at the link you sent this dress should do fine with a little side adjustment depending on your cup situation and the look you are going for.
It sounds like you will have the option of not using a bra. Most size 2 and 4 ladies can skip it. Gowns have plenty of layers in the bust area and many have pads inside too. If you don't need support, you can easily go braless, thus avoiding the back strap problem.
I think I hit all the questions. Hope this helps.~Lea
Hi Leanna,
First of all, your website has taught me much about wedding gowns and alterations. Thank you so much!
I am about to order a Casablanca gown (Style #1827) http://www.casablancabridal.com/collections/view/5/84 from a local bridal salon. It's got a lot of lace and some beadings on the top. I stand at 5'2" and my measurement is 32-25-35 (taken by the sale representative). The wedding gown size chart from Casablanca is below:
Size 2 = 33-24-35Size 4 = 34-25-36
It seems if I order Size 2, I would need to let out the waist. If I order a Size 4, I would need a lot of padding for the bust area and/or alterations to take it in. From the many Q&As on your website, it seems I should order based on the largest measurement, which is my hip size. But since this is an A-line dress, does the hip size matter? If it doesn't, do I follow my bust size or my waist size for a better fit? As this is a low back dress, I'm not sure if I can wear a bra without the strap showing itself in the back. And I don't think diet will shrink my waist down much, although I intend to increase my exercise regimen until my wedding day. I would also like to eat the food at my own wedding.
The sale representative told me it's up to me which size to order, but I'm not sure which size I should order. Do you have any suggestions? Which one should I order to maximize fit and minimize alterations?
Thank you very much for your help! Lindia
Hi Lindia,
There are a lot of factors here. It is generally better to order by the largest measurement, but you are correct in taking in the gown's a line style into consideration. Most brides also like a snug waist, and since this is a strapless neckline, the snug waist might be just fine and not need letting out. If you feel it is too tight, this style of gown does usually have some seam allowance that can be let out. I can't promise this but it is usually true. You could look inside the sample dress at the store to see if the seams are designed for some spare space.
Though it is generally better to take in than let out - the bustline does get complicated depending on each bride's breast situation. Some do just fine with a little nip at the side seam and others do need padding which brides either love or hate. Some like a little more cleavage for their special day while others think they need to be totally who they really are. Looking at the link you sent this dress should do fine with a little side adjustment depending on your cup situation and the look you are going for.
It sounds like you will have the option of not using a bra. Most size 2 and 4 ladies can skip it. Gowns have plenty of layers in the bust area and many have pads inside too. If you don't need support, you can easily go braless, thus avoiding the back strap problem.
I think I hit all the questions. Hope this helps.~Lea
Worried It'll be Way Too Big
October 2009
Hi there,
I spotted your website and could really use your expertise. I have found my wedding dress and have placed an order this weekend. I feel a little uncomfortable with the size the store have recommended. I tried on a sample dress which fit me near perfectly, actually with a little room to spare – eg if I bought the sample it would need to be taken in to fit. However based on my measurements, they are ordering the next size up. I’m worried that the dress will arrive and be way too big and need radical alterations. I am in the middle of a weight loss plan. I have lost 7 pounds and have 7 more to lose. I actually tried the sample dress when I was 7 pounds heavier before the dieting and it fit then too, but I could see, and so could the consultant, the difference those 7 pounds had made when I tried it again this weekend.
What would you recommend? At the store they explained that the need to order the size up in the dress was due to the fact a sample can stretch. I can appreciate that, but would it stretch by a whole size and given the sample was too big, would it not have made sense to order in that size?
I’m attaching an image of the dress so you can see the style and type of fabric.
I am an hourglass shape. I wear a 34 D and a US street size 8. The sample I tried was a US10 and suggested order size a US12. I’m confused and some impartial advice would be a great help!!
Thank you and regards, Kim
Hi Kim,
First off, samples don't stretch. I don't understand why store clerks keep telling brides this. Yes, they are tried on by many ladies but I just can't see them stretching, and certainly not a whole size.
Next, 7 pounds usually does not equal a whole size for many brides. It might for you depending on what your figure type is to begin with, but it usually doesn't make much difference in size.
I would rather you had ordered the size you tried on but I can't say the next size up will create radical alterations. You have said that you know you will need some anyway and the degree of them doesn't effect the cost. Taking in one inch or 2 is the same amount of work. It's when you get to 4 and 5 inches that the alteration starts effecting other factors in the gown's design that have to be adjusted that make the alteration more involved.
It's usually not possible to change an order size after it has gone out but you might like to try talking to the store about it.
Good Luck to you,~Lea
Hi there,
I spotted your website and could really use your expertise. I have found my wedding dress and have placed an order this weekend. I feel a little uncomfortable with the size the store have recommended. I tried on a sample dress which fit me near perfectly, actually with a little room to spare – eg if I bought the sample it would need to be taken in to fit. However based on my measurements, they are ordering the next size up. I’m worried that the dress will arrive and be way too big and need radical alterations. I am in the middle of a weight loss plan. I have lost 7 pounds and have 7 more to lose. I actually tried the sample dress when I was 7 pounds heavier before the dieting and it fit then too, but I could see, and so could the consultant, the difference those 7 pounds had made when I tried it again this weekend.
What would you recommend? At the store they explained that the need to order the size up in the dress was due to the fact a sample can stretch. I can appreciate that, but would it stretch by a whole size and given the sample was too big, would it not have made sense to order in that size?
I’m attaching an image of the dress so you can see the style and type of fabric.
I am an hourglass shape. I wear a 34 D and a US street size 8. The sample I tried was a US10 and suggested order size a US12. I’m confused and some impartial advice would be a great help!!
Thank you and regards, Kim
Hi Kim,
First off, samples don't stretch. I don't understand why store clerks keep telling brides this. Yes, they are tried on by many ladies but I just can't see them stretching, and certainly not a whole size.
Next, 7 pounds usually does not equal a whole size for many brides. It might for you depending on what your figure type is to begin with, but it usually doesn't make much difference in size.
I would rather you had ordered the size you tried on but I can't say the next size up will create radical alterations. You have said that you know you will need some anyway and the degree of them doesn't effect the cost. Taking in one inch or 2 is the same amount of work. It's when you get to 4 and 5 inches that the alteration starts effecting other factors in the gown's design that have to be adjusted that make the alteration more involved.
It's usually not possible to change an order size after it has gone out but you might like to try talking to the store about it.
Good Luck to you,~Lea
Hollow to Hem Measuring
October 2009
Hello, I appreciate any advice you can give! I recently purchased my wedding gown. Here is the link to a picture http://www.demetriosbride.com/us/index.php?page=collection_ilissa&styleID=582 . I am rather short, 5'3, and when they ordered the dress they didn't take my height into the equation. When the dress came in the bridal consultant mentioned that they should have taken my height because of the detailing at the bottom, but then quickly brushed it off and said that it would be fine. I'm concerned that they made a mistake by not taking my height and now I'm going to have to pay a lot more in alterations. Another concern is because I'm so short and the fit of the dress (Trumpet) I'm worried that the flare won't start in the right place. Can this kind of a dress be taken in at the waist so that it flares at the right spot and we don't lose the detailing at the bottom? I'm just really concerned now and it's making me worry if I picked the wrong dress. Anything would be appreciated! Thank you
Hi Kathryn,
Many brides who are near your height think of these things. Hemming is a normal alteration need for most brides. You will not be paying more than the average bride. What the associate at the store mentioned is something called Hollow to Hem measuring. That is where some companies offer to make the gown with an extra measurement from your neckline to the hem. This usually costs about $200 extra and is very much an option that the company that makes this gown might not offer. This charge is also often more than the cost of hemming the gown. So, the need for you to have the gown hemmed is not unusual nor will it cost more than the next bride.
Your gown should not be hemmed at the waist. For one thing it does not have a waistline seam, so one will have to be created at great cost and end up looking very odd in my opinion. If there was a waist line seam, hemming a gown so fitted as this would still be very costly. The normal way to hem this gown is to remove the lace at the bottom and move it up to the proper hem length needed. Then the lining is adjusted to that length.
The flare position will be just fine. It may not be at the same exact spot on you as the model in the picture but that does not make it wrong. These dresses flare at all kinds of places from mid thigh to very low calf. You tried this gown on in the store, yes? What did you think of the flare position then?
Maybe the lady at the store dropped the ball and didn't offer you the Hollow to Hem option, but I can't say that will cause your gown to be less beautiful. ~Lea
Hello, I appreciate any advice you can give! I recently purchased my wedding gown. Here is the link to a picture http://www.demetriosbride.com/us/index.php?page=collection_ilissa&styleID=582 . I am rather short, 5'3, and when they ordered the dress they didn't take my height into the equation. When the dress came in the bridal consultant mentioned that they should have taken my height because of the detailing at the bottom, but then quickly brushed it off and said that it would be fine. I'm concerned that they made a mistake by not taking my height and now I'm going to have to pay a lot more in alterations. Another concern is because I'm so short and the fit of the dress (Trumpet) I'm worried that the flare won't start in the right place. Can this kind of a dress be taken in at the waist so that it flares at the right spot and we don't lose the detailing at the bottom? I'm just really concerned now and it's making me worry if I picked the wrong dress. Anything would be appreciated! Thank you
Hi Kathryn,
Many brides who are near your height think of these things. Hemming is a normal alteration need for most brides. You will not be paying more than the average bride. What the associate at the store mentioned is something called Hollow to Hem measuring. That is where some companies offer to make the gown with an extra measurement from your neckline to the hem. This usually costs about $200 extra and is very much an option that the company that makes this gown might not offer. This charge is also often more than the cost of hemming the gown. So, the need for you to have the gown hemmed is not unusual nor will it cost more than the next bride.
Your gown should not be hemmed at the waist. For one thing it does not have a waistline seam, so one will have to be created at great cost and end up looking very odd in my opinion. If there was a waist line seam, hemming a gown so fitted as this would still be very costly. The normal way to hem this gown is to remove the lace at the bottom and move it up to the proper hem length needed. Then the lining is adjusted to that length.
The flare position will be just fine. It may not be at the same exact spot on you as the model in the picture but that does not make it wrong. These dresses flare at all kinds of places from mid thigh to very low calf. You tried this gown on in the store, yes? What did you think of the flare position then?
Maybe the lady at the store dropped the ball and didn't offer you the Hollow to Hem option, but I can't say that will cause your gown to be less beautiful. ~Lea
Ordering Too Small?
July 2009
While I know that rule of thumb with alterations is to fit the largest portion of one's body but I'm worried that this would make any dress I buy far too big. I'm a 32D bra size with a perfect figure (36-25-36) and I've found that, at least measurements-wise, this makes any dress about 2-3 inches too big in the waist and hips and I'm worried that this will be a problem for getting the dress fitted. I'll be buying out of town but getting the dress taken in at home and I just want to make sure that it will be able to be fitted properly. Should I be looking for sizes that might be slightly tight in the bust but fit better in the waist and hips? Is there a good rule I should be applying here?
Thanks.---C I never advise that you order too small. In case the seams can not be let out it is wise to order for the largest portion. Unless you have looked under the dress you tried on in the store and seen that there is a good seam that can be let out, I would not advise that you order tight in the bust. Unless, of course you want it tight in the bust. Most brides don't want to be bulging out of their bodice on their wedding day.
~Lea
While I know that rule of thumb with alterations is to fit the largest portion of one's body but I'm worried that this would make any dress I buy far too big. I'm a 32D bra size with a perfect figure (36-25-36) and I've found that, at least measurements-wise, this makes any dress about 2-3 inches too big in the waist and hips and I'm worried that this will be a problem for getting the dress fitted. I'll be buying out of town but getting the dress taken in at home and I just want to make sure that it will be able to be fitted properly. Should I be looking for sizes that might be slightly tight in the bust but fit better in the waist and hips? Is there a good rule I should be applying here?
Thanks.---C I never advise that you order too small. In case the seams can not be let out it is wise to order for the largest portion. Unless you have looked under the dress you tried on in the store and seen that there is a good seam that can be let out, I would not advise that you order tight in the bust. Unless, of course you want it tight in the bust. Most brides don't want to be bulging out of their bodice on their wedding day.
~Lea
Can this Sample Dress be Altered?
October 2008
Hi there,
I would greatly appreciate your feedback on whether or not the following alterations would be possible. I have found a gown that is on sale at a great price, but it's a sample and will require alterations. The dress is pictured above - the first picture is the exact dress, the second picture is a similar style - I included it so that you could get a full length view of the dress.
The sample dress size is 10 (bust 36.5 and waist 28), however my size is about a 2 (bust 32.5, waist 22.5). So as you can see significant alterations will be required.
I spoke to a recommended wedding dress maker/designer who is based near where I live, and she said that it would be possible to make necessary adjustments and make the dress fit, but she won't know exactly what is involved until she can see the dress.
Her opinion was that the skirt would be straight forward, however the bustier would be quite a lot of work as the bust seams would need to be opened up. She also said that the alterations would likely result in design changes to some extent.
From your experience do you think an adjustment of this size would be possible or would you advise against it? If you think it would result in design changes, would these be significant? Finally, do you have any suggestions as to how you would approach altering this dress?
Many thanks in advance. Kate
I'd need to see the dress on you and be able to look inside it to see how the seams are constructed, but this should not be an overly difficult alteration. I would do it at the side seams normally. It should not need to be taken apart in the bust seams but that is a possibility and something I would determine when I saw you in the gown. Most of my brides who are small busted like to add padding to the bust instead of making the dress fit them.
Normally I recommend that any bride not buy a gown over 2 sizes too big or too small to make the alterations possible. When you go past these amounts it does become more difficult. There may be complications for your gown that I cannot see with just a picture. You'll need to have a consultation with the lady you pick and ask lots of questions. If she can answer them all and makes you feel confident that she knows what she is doing, then you should get a good alteration job. ~Lea Thank you so much for your quick reply Leanna, I really appreciate it.
I would have to purchase the gown from American as its not available here in Ireland, and then have it altered here. Which wouldn't be a problem except that i can't show my seamstress the gown before purchasing it.
All in all i think its a little too risky, although theoretically it may be possible the fact that i can't talk through the necessary alterations in advance of buying the gown makes me feel that its too much of a risk and there would be too much money at stake if we decided the alterations might be too difficult.
Many thanks again for your advice.
Best regards,Kate
Yes, Kate. I misunderstood your first letter. I thought you already had this gown. In most cases I do recommend that you do not buy a gown over 2 sizes too large or small. Alterations are possible but the cost does raise at that situation and the money you save gets eaten up in the alterations.
~Lea
No- I made sure to check first. i had read your website before when researching alterations online, so i thought it better to ask advice before making such a large purchase. I don't mind about the cost as the dress is a sample and I'm saving a lot that way, however i would be very worried about the risks attached to such large alterations considering the construction of the gown cannot be assessed before purchase.
The seamstress in the shop said it would be very possible but of course they are biased.
I would feel more comfortable purchasing a gown on spec, if the measurements were closer to my own.
Thanks again Leanna, your website and advice service is invaluable.
Best regardsKate
Hi there,
I would greatly appreciate your feedback on whether or not the following alterations would be possible. I have found a gown that is on sale at a great price, but it's a sample and will require alterations. The dress is pictured above - the first picture is the exact dress, the second picture is a similar style - I included it so that you could get a full length view of the dress.
The sample dress size is 10 (bust 36.5 and waist 28), however my size is about a 2 (bust 32.5, waist 22.5). So as you can see significant alterations will be required.
I spoke to a recommended wedding dress maker/designer who is based near where I live, and she said that it would be possible to make necessary adjustments and make the dress fit, but she won't know exactly what is involved until she can see the dress.
Her opinion was that the skirt would be straight forward, however the bustier would be quite a lot of work as the bust seams would need to be opened up. She also said that the alterations would likely result in design changes to some extent.
From your experience do you think an adjustment of this size would be possible or would you advise against it? If you think it would result in design changes, would these be significant? Finally, do you have any suggestions as to how you would approach altering this dress?
Many thanks in advance. Kate
I'd need to see the dress on you and be able to look inside it to see how the seams are constructed, but this should not be an overly difficult alteration. I would do it at the side seams normally. It should not need to be taken apart in the bust seams but that is a possibility and something I would determine when I saw you in the gown. Most of my brides who are small busted like to add padding to the bust instead of making the dress fit them.
Normally I recommend that any bride not buy a gown over 2 sizes too big or too small to make the alterations possible. When you go past these amounts it does become more difficult. There may be complications for your gown that I cannot see with just a picture. You'll need to have a consultation with the lady you pick and ask lots of questions. If she can answer them all and makes you feel confident that she knows what she is doing, then you should get a good alteration job. ~Lea Thank you so much for your quick reply Leanna, I really appreciate it.
I would have to purchase the gown from American as its not available here in Ireland, and then have it altered here. Which wouldn't be a problem except that i can't show my seamstress the gown before purchasing it.
All in all i think its a little too risky, although theoretically it may be possible the fact that i can't talk through the necessary alterations in advance of buying the gown makes me feel that its too much of a risk and there would be too much money at stake if we decided the alterations might be too difficult.
Many thanks again for your advice.
Best regards,Kate
Yes, Kate. I misunderstood your first letter. I thought you already had this gown. In most cases I do recommend that you do not buy a gown over 2 sizes too large or small. Alterations are possible but the cost does raise at that situation and the money you save gets eaten up in the alterations.
~Lea
No- I made sure to check first. i had read your website before when researching alterations online, so i thought it better to ask advice before making such a large purchase. I don't mind about the cost as the dress is a sample and I'm saving a lot that way, however i would be very worried about the risks attached to such large alterations considering the construction of the gown cannot be assessed before purchase.
The seamstress in the shop said it would be very possible but of course they are biased.
I would feel more comfortable purchasing a gown on spec, if the measurements were closer to my own.
Thanks again Leanna, your website and advice service is invaluable.
Best regardsKate
How Bridal Companies Vary in Sizing
February 2009
Leanna - Your site is a godsend for brides!
I've tried on numerous dresses from several different designers and the samples are usually too large on me. I have a petite frame - 5'2, 33 x 25.5 x 34, street size 0.
When I decided to purchase the dress, it was recommended that I order a size 10.
The designer's size chart states that a:
Size 10 is 35 x 26 x 37Size 8 is 34 x 25 x 36Size 6 is 33 x 24 x 35
It's extremely difficult for me to believe that I'm a size 10! I researched other forums and women with similar stats stated that they ordered a size 6 from this designer!!!
Did the store make a mistake? And did I make an even bigger mistake by agreeing to order such an incredibly large size? Please see attached for pictures.
Thanks so much!
I usually advise that it's best to go with what the bridal consultant says for they know how their company sizing runs, but this situation sounds odd to me. They should have recommended a size 8. Bridal sizing has nothing to do with real world sizing and comparing your normal size to bridal sizes is not worth your time. They routinely try to convince brides that it is better to order a little larger than have the problem of a gown that is way too tight and cannot be fixed.
You can insist that they order a size 6 if you think that best. They will do that if you are forceful enough, but they will also not fix any problems if the dress ends up being too small. Most gowns can be let out a small amount and you might find the tightness in the waist area comfortable since this is strapless.
~Lea
Leanna - Your site is a godsend for brides!
I've tried on numerous dresses from several different designers and the samples are usually too large on me. I have a petite frame - 5'2, 33 x 25.5 x 34, street size 0.
When I decided to purchase the dress, it was recommended that I order a size 10.
The designer's size chart states that a:
Size 10 is 35 x 26 x 37Size 8 is 34 x 25 x 36Size 6 is 33 x 24 x 35
It's extremely difficult for me to believe that I'm a size 10! I researched other forums and women with similar stats stated that they ordered a size 6 from this designer!!!
Did the store make a mistake? And did I make an even bigger mistake by agreeing to order such an incredibly large size? Please see attached for pictures.
Thanks so much!
I usually advise that it's best to go with what the bridal consultant says for they know how their company sizing runs, but this situation sounds odd to me. They should have recommended a size 8. Bridal sizing has nothing to do with real world sizing and comparing your normal size to bridal sizes is not worth your time. They routinely try to convince brides that it is better to order a little larger than have the problem of a gown that is way too tight and cannot be fixed.
You can insist that they order a size 6 if you think that best. They will do that if you are forceful enough, but they will also not fix any problems if the dress ends up being too small. Most gowns can be let out a small amount and you might find the tightness in the waist area comfortable since this is strapless.
~Lea
Bridal Sizes don't equate to Everyday wear
October 2008
I came about your website and i have a question about my wedding gown. Here's a link to it. https://www.alfredangelo.com/Collections/ProductDisplay.aspx?productID=4eace2ce-e0e2-4343-bd97-48d2dbbffb32&categoryID=32e5a88c-cbf1-498f-afcf-dbfca138c5d3&pg=0
When I tried on the dress it was a sample size 6 or something so they said i should order a 12 cause of my measurements. I'm a size 8 usually but have big hips. The dress is way too big on me around the bust area and the dress is corset. Is there a way I can alter this? Is it going to be a problem being a corset dress? How do i go about finding a seamstress?
Please email me back! Thanks!!Betty
Bridal sizes don't equate to everyday wear. When the sales person tells you to order a larger size than you are used to it is usually a good idea to go with her advice. Any gown can be taken in. Many gowns cannot be let out so you do not want to have the problem of a too small dress. This gown looks like it is very fitted in the hip area so you do need to order the larger size and then have it taken in the bust area.
The seamstresses that work at the bridal salon are usually skilled and can do most any bridal type alteration. Have a fitting with her and ask lots of questions. If she does not give you answers that make you feel like you can trust her, go elsewhere. Many fabric stores have lists of ladies who will sew for the public. You can call around to other bridal stores. You can also look in your local Yellow pages under Alterations. Most ladies who have a business phone are a good bet that they are serious about their business. Again, call and ask lots of questions and go with the lady who makes you feel like you can trust her.
~Lea
I came about your website and i have a question about my wedding gown. Here's a link to it. https://www.alfredangelo.com/Collections/ProductDisplay.aspx?productID=4eace2ce-e0e2-4343-bd97-48d2dbbffb32&categoryID=32e5a88c-cbf1-498f-afcf-dbfca138c5d3&pg=0
When I tried on the dress it was a sample size 6 or something so they said i should order a 12 cause of my measurements. I'm a size 8 usually but have big hips. The dress is way too big on me around the bust area and the dress is corset. Is there a way I can alter this? Is it going to be a problem being a corset dress? How do i go about finding a seamstress?
Please email me back! Thanks!!Betty
Bridal sizes don't equate to everyday wear. When the sales person tells you to order a larger size than you are used to it is usually a good idea to go with her advice. Any gown can be taken in. Many gowns cannot be let out so you do not want to have the problem of a too small dress. This gown looks like it is very fitted in the hip area so you do need to order the larger size and then have it taken in the bust area.
The seamstresses that work at the bridal salon are usually skilled and can do most any bridal type alteration. Have a fitting with her and ask lots of questions. If she does not give you answers that make you feel like you can trust her, go elsewhere. Many fabric stores have lists of ladies who will sew for the public. You can call around to other bridal stores. You can also look in your local Yellow pages under Alterations. Most ladies who have a business phone are a good bet that they are serious about their business. Again, call and ask lots of questions and go with the lady who makes you feel like you can trust her.
~Lea
Do Gown Stretch Throughout your Wedding Day?
October 2008
Hi Leanna,
I just found your site today and think it's wonderful! I have a very quick question about a wedding dress purchase. I normally wear a size 6 and every dress I tried on has fit perfectly in a 6.
My first choice dress, however, seems to be a "small" 6. It fits VERY well, just a little tighter than the other 6’s. I can walk and breath pretty well but of course I'm only in the store! I am worried about being in it for 8+ hours. I did try on the 8 but it feels a little large. It doesn't "hug" me like all the other dresses did. I don't mind having it taken in but that is, of course, not the whole story.
The problem is this: the alterations person at the store told me to go with the smaller size since over the course of the wedding day and evening, the dress will expand. She said the fabric will stretch a bit over the night and I will feel more comfortable as the night goes on. Then she mentioned that buying an 8 and having it altered to fit better would result in the same problem-the altered 8 would also expand. I have NEVER heard of this!!! An internet search brought me to your site. A bride mentioned that she thought her dress was expanding due to her wearing the dress in her fittings. You mentioned that she might have lost weight. . . a great answer. But have you ever heard of this "dress expands as the night goes on" phenomenon? Any advice you have and any information would be greatly appreciated. Thank you so much!
Andria
When you wear a garment for many hours, your body heat does act on the fabric to make it ease a little. The dress doesn't stretch so much as it conforms to you. It's sort-of like how shoes get more comfortable over time of wearing them. This depends on what the fabric is as to how much this happens. Natural fibers, like shoe leather, are more pliable to this. Polyester and other man made fibers won't conform as much.
~Lea
Hi Leanna,
I just found your site today and think it's wonderful! I have a very quick question about a wedding dress purchase. I normally wear a size 6 and every dress I tried on has fit perfectly in a 6.
My first choice dress, however, seems to be a "small" 6. It fits VERY well, just a little tighter than the other 6’s. I can walk and breath pretty well but of course I'm only in the store! I am worried about being in it for 8+ hours. I did try on the 8 but it feels a little large. It doesn't "hug" me like all the other dresses did. I don't mind having it taken in but that is, of course, not the whole story.
The problem is this: the alterations person at the store told me to go with the smaller size since over the course of the wedding day and evening, the dress will expand. She said the fabric will stretch a bit over the night and I will feel more comfortable as the night goes on. Then she mentioned that buying an 8 and having it altered to fit better would result in the same problem-the altered 8 would also expand. I have NEVER heard of this!!! An internet search brought me to your site. A bride mentioned that she thought her dress was expanding due to her wearing the dress in her fittings. You mentioned that she might have lost weight. . . a great answer. But have you ever heard of this "dress expands as the night goes on" phenomenon? Any advice you have and any information would be greatly appreciated. Thank you so much!
Andria
When you wear a garment for many hours, your body heat does act on the fabric to make it ease a little. The dress doesn't stretch so much as it conforms to you. It's sort-of like how shoes get more comfortable over time of wearing them. This depends on what the fabric is as to how much this happens. Natural fibers, like shoe leather, are more pliable to this. Polyester and other man made fibers won't conform as much.
~Lea
I Can Loose Weight Easily, but . . .
August 2008
Hi Leanne
I am getting married in June 2009 and have just been sized up so that the shop can order my dress. My bust is perfect for a size 10 dress but my waist and hips are 1 inch too big for a 10 but 1 inch too small for the 12. Therefore the 12 is altogether too big for me now on all measurements. I also need 6 inches adding onto the dress.
I have always been under 9 stone but I am currently 9 stone and 6 pounds but from past experience I can loose weight really easily. I have told the shop that I will loose 6 pounds before the wedding ( I have 1 year to do so) and on that basis, and considering I am only 1 inch out, they have ordered me the size 10.
My concerns are:
If I order the 12 and have to have it taken in:
1. That detail may be lost in taking the dress in
2. It won't look as good as it would if it had been made to fit properly from the actual designer (Benjamin Roberts Constantina)
If I order a size 10:
1. What if I loose the weight but it is still tight on my rib cage - I don't want to be uncomfortable on the day
2. What if the 10 bust squashes me. I tried the 14 on in the shop and when it was pulled tight on me it looked nice on the chest. I'm worried the cup size might be a lot smaller instead of the excess material just being take out of the back.
3. The ladies in the shop said it could be taken in easily but the material did not lend itself to being taken out very easily (French taffeta). I'm worried about this in case for example my rib cage is too big for the 10 as I cant loose weight off bones?
4. What if, like with some of your other correspondence, the dress comes a little smaller than the size chart?
Would you advise that I order the 10 or 12?
Many thanks, Rowena
I never advise any bride to buy a dress smaller than her measurements dictate. Gowns can always be taken in but many will leave marks on the fabric if they are let out and some don't have enough in the seams to let out. Since I have not seen you in the dress I would go by the advice of the sales people who have. They should know how the sizing runs for their manufacturers.
For your situation I seriously doubt that taking the dress in the small amount that might be necessary will loose any detail. That happens when gowns are going in more than 2 sizes and you are far from that situation.
~Lea
Hi Leanne
I am getting married in June 2009 and have just been sized up so that the shop can order my dress. My bust is perfect for a size 10 dress but my waist and hips are 1 inch too big for a 10 but 1 inch too small for the 12. Therefore the 12 is altogether too big for me now on all measurements. I also need 6 inches adding onto the dress.
I have always been under 9 stone but I am currently 9 stone and 6 pounds but from past experience I can loose weight really easily. I have told the shop that I will loose 6 pounds before the wedding ( I have 1 year to do so) and on that basis, and considering I am only 1 inch out, they have ordered me the size 10.
My concerns are:
If I order the 12 and have to have it taken in:
1. That detail may be lost in taking the dress in
2. It won't look as good as it would if it had been made to fit properly from the actual designer (Benjamin Roberts Constantina)
If I order a size 10:
1. What if I loose the weight but it is still tight on my rib cage - I don't want to be uncomfortable on the day
2. What if the 10 bust squashes me. I tried the 14 on in the shop and when it was pulled tight on me it looked nice on the chest. I'm worried the cup size might be a lot smaller instead of the excess material just being take out of the back.
3. The ladies in the shop said it could be taken in easily but the material did not lend itself to being taken out very easily (French taffeta). I'm worried about this in case for example my rib cage is too big for the 10 as I cant loose weight off bones?
4. What if, like with some of your other correspondence, the dress comes a little smaller than the size chart?
Would you advise that I order the 10 or 12?
Many thanks, Rowena
I never advise any bride to buy a dress smaller than her measurements dictate. Gowns can always be taken in but many will leave marks on the fabric if they are let out and some don't have enough in the seams to let out. Since I have not seen you in the dress I would go by the advice of the sales people who have. They should know how the sizing runs for their manufacturers.
For your situation I seriously doubt that taking the dress in the small amount that might be necessary will loose any detail. That happens when gowns are going in more than 2 sizes and you are far from that situation.
~Lea
Bridal Salon told me to lose weight
September 2005
Hello Leanna,
I just went in for my first alteration since my dress arrived at the bridal salon. Once I tried the dress on, I realized that it was too small and instead of hanging like it is supposed to, it bunches up around my mid-section and is extremely uncomfortable as it constricts my breathing. My measurements have not changed since I first ordered it. I am 5'4" and weigh 110 lbs. I was told by the bridal salon that the dress is indeed my size despite the fact that it doesn't fit. They informed me that it is too late to order another dress as my wedding is in 6 weeks and that I will need to lose weight in addition to having the dress let out a total of 1 inch which will leave holes along the seams. As you can imagine at 110 lbs, I really don’t have much weight to lose and the bones in my chest will stick out if I'm any thinner which would be very unflattering in the dress I have chosen. I’m not sure how to proceed at this point and was wondering if you could offer any advice.
Thanks so much, Jenny
This is not a common problem, and your bridal store may have not encountered it before so they are a bit at a loss for what to do to help you. Telling you to lose weight was ridiculous, not to mention insensitive. Reordering is not an option but offering to let you pick another dress from their rack is. Though you may not want that option, they should have offered it.
OK, to what can be done. I'm sure that there is at least 1" in the seams to let out. There may be more depending on how the dress is designed. I got 4" out of a gown just last week that was supposed to be a size 10, but I'd guess it was a 4 with a 10 label. The seamstress in the store may not understand that she can let out more than just the sides seams. Princess seams can give up to 2" if let out carefully. Usually there is not much in there, but if it can be sewn at only 1/4 of an inch for each seam that makes 1/2" total per seam. There are 4 princess seams, so it can add up to 2". Even 1/8 inch per seam will get you one more inch total. That might be enough to make you comfortable. If this is a strapless gown, you don't want it too loose anyway.
As for the holes, they should be able to steam them out to nearly nothing. For what is left, no one will notice, and it will not show up in pictures. Many a gown fabric can be let out safely without any holes. Letting out is not an easy operation and the seamstress may be telling you these things to cover for the slim chance that you may not like the result. Many a bride wants her dress to be absolutely perfect and will settle for nothing less. They can be very demanding customers. But in honestly, many things a bride sees as imperfections in her gown will never be noticed by any guest at the wedding.
Getting them to make this right without adding significantly to your cost is going to be difficult. You can ask them to remeasure you and try to prove that they made the mistake, but it will take a lot of yelling and being a basic bitch to force them to respond. Adding stress to your life is not a good idea at this time. I would recommend finding an independent seamstress to alter the gown. It will cost you, but you will have more right for saying what you want.
There are other things you can do depending on how upset you are over this. You can report them to the Better Business Bureau. You can talk to your lawyer. If you paid with a credit card you can call your bank and issue what is called a charge back. The bank takes the money the store was paid and holds it until the store makes the transaction right. You have 90 days from the date of purchase to issue a chargeback. Once issued, the store has 10 days to make it right or lose the money. There may be other rules depending on what bank and charge company you are working with.
All these things will add stress to your situation and I'm a big advocate of limiting stress during wedding planning. There's enough there naturally for anyone’s nerves.
I hoped these thoughts help you. I hate to see anything like this happen during a time when you want your life to run smoothly. Please let me know how things work out and know that I will be praying for you.
~Lea
Hello Leanna,
I just went in for my first alteration since my dress arrived at the bridal salon. Once I tried the dress on, I realized that it was too small and instead of hanging like it is supposed to, it bunches up around my mid-section and is extremely uncomfortable as it constricts my breathing. My measurements have not changed since I first ordered it. I am 5'4" and weigh 110 lbs. I was told by the bridal salon that the dress is indeed my size despite the fact that it doesn't fit. They informed me that it is too late to order another dress as my wedding is in 6 weeks and that I will need to lose weight in addition to having the dress let out a total of 1 inch which will leave holes along the seams. As you can imagine at 110 lbs, I really don’t have much weight to lose and the bones in my chest will stick out if I'm any thinner which would be very unflattering in the dress I have chosen. I’m not sure how to proceed at this point and was wondering if you could offer any advice.
Thanks so much, Jenny
This is not a common problem, and your bridal store may have not encountered it before so they are a bit at a loss for what to do to help you. Telling you to lose weight was ridiculous, not to mention insensitive. Reordering is not an option but offering to let you pick another dress from their rack is. Though you may not want that option, they should have offered it.
OK, to what can be done. I'm sure that there is at least 1" in the seams to let out. There may be more depending on how the dress is designed. I got 4" out of a gown just last week that was supposed to be a size 10, but I'd guess it was a 4 with a 10 label. The seamstress in the store may not understand that she can let out more than just the sides seams. Princess seams can give up to 2" if let out carefully. Usually there is not much in there, but if it can be sewn at only 1/4 of an inch for each seam that makes 1/2" total per seam. There are 4 princess seams, so it can add up to 2". Even 1/8 inch per seam will get you one more inch total. That might be enough to make you comfortable. If this is a strapless gown, you don't want it too loose anyway.
As for the holes, they should be able to steam them out to nearly nothing. For what is left, no one will notice, and it will not show up in pictures. Many a gown fabric can be let out safely without any holes. Letting out is not an easy operation and the seamstress may be telling you these things to cover for the slim chance that you may not like the result. Many a bride wants her dress to be absolutely perfect and will settle for nothing less. They can be very demanding customers. But in honestly, many things a bride sees as imperfections in her gown will never be noticed by any guest at the wedding.
Getting them to make this right without adding significantly to your cost is going to be difficult. You can ask them to remeasure you and try to prove that they made the mistake, but it will take a lot of yelling and being a basic bitch to force them to respond. Adding stress to your life is not a good idea at this time. I would recommend finding an independent seamstress to alter the gown. It will cost you, but you will have more right for saying what you want.
There are other things you can do depending on how upset you are over this. You can report them to the Better Business Bureau. You can talk to your lawyer. If you paid with a credit card you can call your bank and issue what is called a charge back. The bank takes the money the store was paid and holds it until the store makes the transaction right. You have 90 days from the date of purchase to issue a chargeback. Once issued, the store has 10 days to make it right or lose the money. There may be other rules depending on what bank and charge company you are working with.
All these things will add stress to your situation and I'm a big advocate of limiting stress during wedding planning. There's enough there naturally for anyone’s nerves.
I hoped these thoughts help you. I hate to see anything like this happen during a time when you want your life to run smoothly. Please let me know how things work out and know that I will be praying for you.
~Lea
